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Extended Stay America Suites Detroit Sterling Heights

2.5-star property
33400 Van Dyke Ave, Sterling Heights, MI 1-855-201-7819
1.8 out of 5
See all 5 travelocity Reviews

"It was clean and comfortable . We had some maintenance issue with the kitchen sink that would not turn off and there was a lot of trash thrown in the ... " More

By a verified traveler on Tue 30 Apr 2019

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Sterling Heights hotel

In Sterling Heights

At this Sterling Heights hotel, you'll be within 3 miles (5 km) of Warren Community Centre Indoor Waterpark and 6 miles (10 km) of Ascension Macomb-Oakland Hospital. Mapleview Medical and General Motors Global Technical Center are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Apr 22 - Apr 23

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Select Suites Detroit Sterling Heights ratings based on 5 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Select Suites Detroit Sterling Heights

Everyone (2) Couples (1)
1 out of 5
It was unsuitable yo say the least. When walking in there were three garbage cans full and overflowing with garbage. Got into the room and it was just bad. There was rust spots all over the refrigerator, unknown stains, markings all over the walls, fixtures rusted and carroded. We ended up just leaving the room. We will never ever return to this location again. I am happy to upload pictures of some of the issues we encountered.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by Hotel Management

Everett, thank you for your review. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our rooms, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, Hotel Management

4 out of 5
It was clean and comfortable . We had some maintenance issue with the kitchen sink that would not turn off and there was a lot of trash thrown in the property in the grass and wooded area. Other than that is was a pleasant stay. Check in seemed to be a little more complicated than it needed to be.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 2, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us. However, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

2 out of 5
Horrible and usually isnt like that i feel somethimg should be done

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 8, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We're disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

1 out of 5

Dirty and lazy

Room was dirty and staff was lazy. Never again. Hair all over sink in bathroom and counter. Food stuck to tables. Must retrieve own linens floor was sticky. Shady looking people hanging around and exit and enter doors not working properly.

Posted by , from Mi on Sep 9, 2015

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1 out of 5

Don't stay here

Entire hotel smells like cigarette smoke. They moved me 3 times before they found a room that I could accept. Noise level is high.

Posted by on Jul 4, 2009

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About the Extended Stay America Suites Detroit Sterling Heights

Location 33400 Van Dyke Ave, Sterling Heights, MI 48312

Property Features

As a guest of Extended Stay America Select Suites Detroit Sterling Heights, you'll find a vending machine, laundry facilities, and an elevator. WiFi is free in public spaces. Self parking is free. This Sterling Heights hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites Detroit Sterling Heights offers 116 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Detroit Sterling Heights Aparthotel
  • Extended Stay America Detroit Aparthotel Sterling Heights
  • Extended Stay America Detroit Sterling Heights
  • Extended Stay America Sterling Heights
  • Sterling Heights Extended Stay
  • Extended Stay Sterling Heights
  • Extended Stay America Detroit Sterling Heights Hotel
  • Extend Stay America troit Ste
  • Extended Stay America Detroit Sterling Heights
  • Extended Stay America Suites Detroit Sterling Heights

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.