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4.5 out of 5

"From the friendly, helpful staff to the "room with a view", this hotel was an unexpected surprise! I will go ut of my way to stay here next time I'm i ... " More

By a verified traveler on Wed 17 Nov 2010

Hotel Description

3-star hotel near Jordan Creek Town Center

In shopping district

Stay at this West Des Moines hotel and you'll be within half a mile (1 km) of West Glen Town Center and 2 miles (3 km) of Jordan Creek Town Center. Valley Stadium and West Grand Golf are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 137 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include room service, pillow menus, and free local calls.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$87* Per night/room Aug 25 - Aug 26

Suite, 1 King Bed, Non Smoking (Single Pullout)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking (Queen Pullout)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 1 King Bed, Non Smoking (Bunkbeds)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn & Suites Jordan Creek ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn & Suites Jordan Creek

Everyone (2)
3 out of 5

Posted by on Mar 26, 2019

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4 out of 5
We stayed at this hotel for 2 nights while attending a conference at this same hotel. Was wonderful to be right on sight. Rooms were spacious, and I loved having a frig and microwave. As well, we did a jr. suite, and wonderful to have a door to close off the other room for sleeping, etc. Bathroom's very clean, and roomy! Lighting is dim, and need a mirror in the bedroom area so others can continue to get ready while bathroom is occupied with multiple morning showers.

Posted by , from Kansas City, KS on Jan 28, 2019

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5 out of 5

It was perfect, a 10 out of 10!

From the friendly, helpful staff to the "room with a view", this hotel was an unexpected surprise! I will go ut of my way to stay here next time I'm in the Des Moines area.

Posted by on Nov 17, 2010

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5 out of 5

Highly recommended

Very pleasant property. Clean, tastefully appointed room with excellent temperature control. Friendly, efficient front desk service. Conveniently located just off I-39. On-site restaurant, a self-described Italian Steak House, several notches above a typical Holiday Inn restaurant. Lots of chain restaurants in immediate neighborhood along with plenty of shopping in nearby malls. Nite we stayed the hotel seemed reasonably filled but we enjoyed a very quiet nite's sleep. Would definitely stay again if in the Des Moines area.

Posted by on Jul 12, 2009

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5 out of 5

Wonderful Room

When we arrived the staff at the front desk was friendly and efficient, they got us checked in quickly. Later when we needed directions they were very friendly and gave us superb directions to the destination we had wanted. The hotel is close to the mall, but not so close you feel like your still in the mall. The room was fabulous, nonsmoking like requested, and there was no hint that anyone smoked in the hotel at all, which was wonderful. Prices were high for the restaurant so we chose to eat at Mimi's Cafe which was close by and that was so good. We might try the hotel restaurant next time. Finding where the drive is to enter the parking lot was a little confusing the first time but after that it was easy to come and go as we wanted and we easily found good parking spots close to the front entrance which made unloading and loading our luggage much nicer. Overall fabulous stay. We will definitely stay there again.

Posted by on Jun 16, 2009

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3 out of 5

Very Noisy

This was a very beautiful hotel and we had a very wonderful room but there were a lot of young children staying the same weekend we did. I don't know if this hotel always has a lot of children staying but if they do the staff needs to be more attentive to the behavior of the children. We were kept up until almost midnight because of the noise the children were making in the room next to us. The children were also constantly running up and down the halls and the staff made no attempts to ask the children to stop. There was also a very unruly child in the restaurant when we were eating breakfast and the staff made no attempt to approach the parents about their child's behavior. We have 5 young grandchildren and know how children can be but this child was not just misbehaving - he was very disruptive (screaming, kicking the booth, throwing food).

Posted by on Feb 19, 2009

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5 out of 5

Awesome get away

We will definately stay here again. Excellent service, rooms, food, & cleanliness!!! We had no complaints. Close to the mall and the comedy club too.

Posted by on Jan 28, 2009

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5 out of 5

close to Jordan Creek

This is a new hotel that is between Jordan Creek shopping center and ... a cornfield. That was ok for me, because that´s what i was looking for, but it's definitely not central. The good parts were: all the ammenities free and easy; a good restaurant with fun staff; and the price was actually cheaper than the one quoted at travel website. I would stay there again.

Posted by on Jan 4, 2009

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5 out of 5

Excellent Hotel

Must I say more? This hotel is top notch in everything. I didn't rate the areas that we didn't use such as the dining area, but from the outside looking in, I'm going to eat there the next time I stay. On top of everything else, it was very affordable.

Posted by on Dec 2, 2008

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5 out of 5

Enjoyable Stay

We planned a family shopping trip to Jordan Creek Towncentre and stayed at this Holiday Inn , because of the close proximaty to the mall. We stayed one night. We had 3 rooms reserved. We had requested the rooms together on the same floor, and front desk staff easily accommodated this request for us. We found the rooms to be very clean, well decorated, comfortable beds, and nice bathrooms, with big walk in showers. One of our rooms happened to be handicap accessible. This room was very spacious, but the shower allowed the water to go out on the bathroom floor. The shower curtain hung over too far. Other than that, the rooms were great. We enjoyed appetizer and drinks outside on the patio bar. It was very nice, but not very good service. We ate at Johnny's , which is a restaurant in the hotel, and for the price, probably would eat somewhere else next time. This Holiday Inn was definitely a step above other Holiday Inns I have stayed at. We do plan on staying here again.

Posted by on Aug 17, 2008

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About the Holiday Inn & Suites Jordan Creek

Location 6075 Mills Civic Pkwy, West Des Moines, IA 50266

Property Features

Holiday Inn & Suites Jordan Creek offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly Holiday Inn & Suites Jordan Creek also features laundry facilities, dry cleaning/laundry services, and a grocery/convenience store. Free self parking is available.

  • 1 building
  • 137 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • Newspapers for purchase

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking


  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (20 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn & Suites Jordan Creek offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. LCD televisions come with premium satellite channels. This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Pillow options
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Johnnys Italian Steakhous - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

A credit card or debit card is required at check-in. This hotel will place an authorization for $50. Authorized amounts may take up to 30 days to be released by the guest's financial institution; the hotel is not responsible for any resulting fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 for adults and USD 0.00 for children (approximately)
  • An in-room safe is available for an additional fee
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Jordan
  • Holiday Inn Jordan Creek
  • Holiday Inn Jordan Creek Hotel
  • Holiday Inn Jordan Creek Hotel West Des Moines
  • Holiday Inn Jordan Creek West Des Moines
  • Jordan Creek Holiday Inn
  • Holiday Inn Suites Jordan Creek

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.