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Holiday Inn New Delhi International Airport, an IHG Hotel

5-star property
Asset Area 12, Hospitality District, New Delhi, Delhi N.C.R 1-855-201-7819
3.2 out of 5
See all 5 travelocity Reviews

"Does not hold up to the IHG standards as in North America. " More

By a verified traveler on Mon 01 Jan 2024

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Hotel Description

Family-friendly 5-star hotel near Worldmark

Aerocity stay

With a stay at this Aerocity hotel, you'll be within half a mile (1 km) of Worldmark and 6 miles (10 km) of DLF Promenade Vasant Kunj. DLF Emporio Vasant Kunj and Ambience Mall are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the gym and perks like free valet parking and free WiFi.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room May 1 - May 2

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds, Non Smoking, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom (Additional Living Area)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Holiday Inn New Delhi International Airport, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn New Delhi International Airport, an IHG Hotel

2 out of 5
All the hotels in this area are the same

Posted by on Dec 1, 2022

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Comment from Hotel Management

Dec 3, 2022 by Team Holiday Inn

Dear Guest, Thank you for your review of our hotel. We understand from your ratings that you were not satisfied with the services of the Hotel. We regret the inconvenience which you might have faced during your stay with us. Request you to kindly share your feedback at arup.acharya@holidayinndelhi.com in order to understand and take corrective measures. We look forward to welcome you back soon. Best Regards, Team Holiday Inn

1 out of 5
Elevators slow, no security feature. Surrounding area untidy and smelled of wet carpet

Posted by on Nov 30, 2022

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Comment from Hotel Management

Nov 30, 2022 by Team Holiday inn

Dear Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, We will share your feedback internally. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,Team Holiday inn

5 out of 5
Very nice! Room was clean and reasonably priced! Service was excellent. Good breakfast and complimentary car service to and from airport. Would definitely recommend

Posted by , from Nazareth, PA on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Holiday Inn

Dear Guest, Thank you for sparing your precious time and sharing such a beautiful compliment in regards to your recent experience with us. It is so special to know that you were impressed with the delicious breakfast spread and the excellent service delivery from the team. It is extremely inspiring for us to get to know from guests that they had a wonderful experience. This is the biggest recognition for all the efforts we put in. Your positive and valuable appreciation of our performance inspires this young dedicated team to achieve even higher standards of service excellence. We look forward to welcoming you back soon again. Sincerely, Team Holiday Inn

5 out of 5
A one night, flight connection stay. Hotel is spectacular, wonderful helpful staff, good room service. Sorry we couldn’t have stayed longer to explore the facility!

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 27, 2020 by Team Holiday Inn

Dear Guest, Thank you for sparing your precious time and sharing such a beautiful compliment in regards to your stay with us. It is so special to know that you were impressed with overall product and service delivery from the team. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. This is the biggest recognition for all the efforts we put in. We can't thank you enough for this feedback and look forward to welcoming you back soon again.

3 out of 5
Does not hold up to the IHG standards as in North America.

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 9, 2024 by Team Holiday Inn

Dear Mr. Adil, Thank you for sharing your feedback. We apologize that your experience did not meet the standards you expected, particularly in comparison to IHG properties in North America.We take guest feedback seriously and would appreciate more details about the specific aspects where we fell short. Your insights will help us identify areas for improvement and ensure that we are consistently delivering the quality expected from IHG properties.If you have specific concerns or suggestions for improvement, please feel free to share them with us. We value your input and are committed to making the necessary adjustments to enhance the overall guest experience.Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.Best regards,Team Holiday Inn

About the Holiday Inn New Delhi International Airport, an IHG Hotel

Location Asset Area 12, Hospitality District, New Delhi, Delhi N.C.R 110037

Property Features

Holiday Inn New Delhi International Airport, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 5 meeting rooms are available. Event space at this hotel measures 8090 square feet (752 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Holiday Inn New Delhi International Airport, an IHG Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 265 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 8090 sq ft of conference space
  • 752 sq m of conference space
  • Built in 2014
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Train station: Moulsari Avenue Station (7.3 km / 4.5 mi)
  • Metro station: Delhi Aero City Station (0.7 km / 0.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Holiday Inn New Delhi International Airport, an IHG Hotel offers 265 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Viva All day dining - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The Hangar Lounge & Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

Viva Deli - This delicatessen specializes in international cuisine and serves light fare only. Open daily.

L'Osteria Bella - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Lea Spa & Salon has 4 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn New Delhi International Airport, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1100 for adults and INR 550 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel New Delhi International Airport
  • Holiday Inn New Delhi International Airport
  • Holiday Inn New Delhi International Airport Hotel
  • Inn New lhi Airport Hotel
  • New Delhi Airport, An Ihg
  • Holiday Inn New Delhi International Airport
  • Holiday Inn New Delhi International Airport, an IHG Hotel Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.