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4.3 out of 5

"The room was nice and clean. I had an issue with ordering room service. I followed the directions listed on the app and the room service number just ... " More

By a verified traveler on Thu 29 Jun 2023

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Hotel Description

Family-friendly stay near Calgary Zoo

Horizon stay

Your stay at this Horizon hotel places you within 6 miles (10 km) of Calgary Zoo and Stampede Park. Scotiabank Saddledome and Calgary Tower are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a gym. There's fun for all ages with a children's pool and a waterslide. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Room, 1 King Bed with Sofa bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds (Guest)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed (Guest)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Guest, Club lounge access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Cavalier Calgary Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Cavalier Calgary Hotel

Everyone (4) Family (2)
5 out of 5
The room was nice and clean. I had an issue with ordering room service. I followed the directions listed on the app and the room service number just rand and then answering machine and no one called me back. Ended up having to go out for food

Posted by on Jun 29, 2023

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Comment from Hotel Management

Aug 6, 2023 by Front Office Supervisor

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

5 out of 5

Posted by on Dec 22, 2019

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5 out of 5

Posted by on Nov 21, 2022

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4 out of 5

Posted by on Nov 8, 2022

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5 out of 5
Friendly staff. Nice building from the inside it seems like it has been recently renovated

Posted by , from Kelowna on Aug 17, 2020

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2 out of 5
I loved the water slides. It was perfect for the kids. I was surprised and disappointed that there was not a microwave in the room, there was no continental breakfast and when we went to shower prior to checkout, there was absolutely no hot water! It wasn’t even warm, only ice cold!

Posted by on Feb 17, 2020

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About the Sheraton Cavalier Calgary Hotel

Location 2620 32 Ave NE, Calgary, AB T1Y 6B8

Property Features

Sheraton Cavalier Calgary Hotel offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 16 meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12064 square feet (1121 square meters) and includes conference space. The family-friendly Sheraton Cavalier Calgary Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Calgary hotel is smoke free.

  • 296 guestrooms or units
  • 8 levels
  • 12064 sq ft of conference space
  • 1121 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sheraton Cavalier Calgary Hotel offers 296 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 70 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: CAD 35.00 per week
  • Pet fee: CAD 70 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calgary Sheraton
  • Calgary Sheraton Cavalier
  • Cavalier Calgary
  • Cavalier Sheraton Calgary
  • Sheraton Calgary
  • Sheraton Calgary Cavalier
  • Sheraton Cavalier
  • Sheraton Cavalier Calgary
  • Sheraton Cavalier Hotel
  • Sheraton Cavalier Hotel Calgary
  • Sheraton Cavalier Calgary Hotel
  • Sheraton Cavalier Calgary
  • Sheraton Cavalier Calgary Hotel Hotel
  • Sheraton Cavalier Calgary Hotel Calgary
  • Sheraton Cavalier Calgary Hotel Hotel Calgary

You should know

  • Pool access available from 8:00 AM to 9:30 PM.
  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.