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4.5 out of 5

"Property was clean, parking was convenient and close. The staff was very friendly and very accommodating. " More

By a verified traveler on Mon 08 May 2023

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Hotel Description

Hotel near Spokane Convention Center in Spokane

Riverside stay

Within a 10-minute walk of this Riverside hotel, you'll find Riverfront Park and Gonzaga University. The Podium and Spokane Convention Center are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$140* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Balcony, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Spokane Downtown, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Spokane Downtown, an IHG Hotel

Everyone (10) Couples (7) Family (8)
5 out of 5

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 25, 2024 by Front Office Manager

Thank you for letting us know about your experience with us as well as the perfect score of 5/5. We hope to see you again soon!

5 out of 5

Posted by on Aug 16, 2023

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Comment from Hotel Management

Sep 5, 2023 by Front Desk Supervisor

We are so happy that you enjoyed your stay & sure do appreciate the perfect score of 5/5! We hope to see you again soon!

5 out of 5

Posted by on Aug 5, 2023

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Comment from Hotel Management

Sep 5, 2023 by Front Desk Supervisor

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Property was clean, parking was convenient and close. The staff was very friendly and very accommodating.

Posted by on May 8, 2023

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Comment from Hotel Management

May 13, 2023 by Saundra W

Thank you for letting us know about your experience! We strive to ensure that our hotel is your home away from home! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We hope to see you again in the near future!

5 out of 5
Staff was very friendly and helpful

Posted by on Oct 21, 2022

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5 out of 5
The architecture was beautiful!

Posted by on Oct 3, 2022

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2 out of 5
We were given a room right next to the outside door and elevator and it was a constant banging of the door and humming of the elevator until well after 1 AM. This room should not be a guest room unless the occupants are totally deaf.

Posted by on Sep 30, 2022

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5 out of 5
Great location to downtown and surrounding venues like the Spokane Arena, Gonzaga University, Riverfront Park and downtown shopping.

Posted by , from Vancouver on Sep 20, 2022

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5 out of 5
Great property and nice breakfast.

Posted by , from Vancouver on Sep 20, 2022

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2 out of 5
When I arrived they told me they didn’t have the room I booked and paid for. I paid for upgrades, and I didn’t get anything but a 2 queen bed room. Very upsetting when you expect to get what you pay for!! And after that I couldn’t get a refund of the difference.

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 17, 2022 by Management

Thank you so much for staying with us and for your awesome review! I'm glad you enjoyed your time with us and we look forward to seeing you again the next time you visit Spokane. Thank you again and safe travels

About the Holiday Inn Express Spokane Downtown, an IHG Hotel

Location 801 N Division St, Spokane, WA 99202

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a library, and a terrace are also featured at the business-friendly Holiday Inn Express Spokane Downtown, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

  • 120 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Spokane Intermodal Center (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Spokane Downtown, an IHG Hotel offers 120 accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • An off-leash area and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Grey water recycling system
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Spokane Downtown
  • Holiday Inn Express Spokane Downtown
  • Holiday Inn Express Spokane Downtown Hotel Spokane
  • Holiday Inn Spokane
  • Spokane Holiday Inn
  • Holiday Inn Express Spokane Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.