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 Valkenburg aan de Geul •1 Room
 Valkenburg aan de Geul • 1 Room
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Thermae 2000 Hotel

4-star property
Cauberg 25-27, Valkenburg aan de Geul, 1-855-201-7819
1.0 out of 5
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Hotel Description

4-star guestrooms with balconies

In Valkenburg aan de Geul

You'll be steps from Sauna & Wellness resort Thermae 2000 and a 5-minute walk from Valkenburg Caves. Valkenburg Holland Casino and Valkenburg Christmas Market are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Enjoy the indoor pool and perks like free WiFi. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Comfort Twin Room (Including Spa Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$247* Per night/room Apr 22 - Apr 23

Superior Room with infra-red chair (Including Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room (Including Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Suite with Jacuzzi Tub (Including Spa Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thermae 2000 Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Thermae 2000 Hotel

Everyone (1)
1 out of 5

Awful stay at the Thermae 2000 Hotel.

Pros: The pool is small and you will find many couples almost squeezed together like sardines. Ideal for that romantic holiday with your spouse/girlfriend.
Cons: The service and in general the facilities. Also the hotel's main patrons are older people who hang around the hotel sauna/shower area.
Location: The ruins of a castle are close by and constitute the sole redeeming factor for this hotel.
Avoid this hotel. The hotel is very well situated however the service was not up to par- in fact it was in general quite awful. First, at 259 euros a night you would expect that - at a minimum- that complimentary slippers would be supplied. Not the case. One has to purchase them at the information desk for 6 euros a piece- if one's size is still available of course. Not the case for me or my girlfriend unfortunately. it would seem as a negligible point but it isn't. A four star hotel needs to rise to the occasion. Not the case in regards to providing massages when its suitable for guests.The massages are a bit pricey for what you get and the staff is not very accommodating in trying to satisfy your wishes. One could get the impression that they couldn't care less whether you get your massage or not. Also there seems to be a problem liaising between the front desk and the reservation (information) counter at the sauna level. This disconnect means that a massage that you've cancelled might find itself on your bill as was the case for me. So please keep an eye open. Rudeness on the part of hotel employees is also problematic. My girlfriend and I were approached by a hotel employee with a rude demeanor who asked us not to take selfies in the pool area- there was no "pardon me"- or "excuse me"- just a rude woman going about her designated tasks. Finally, the hotel is very austere and there's definitely nothing fancy about it. Breakfast was lackluster and poor. Not worth it.

Posted by , from Netherlands on Apr 20, 2015

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About the Thermae 2000 Hotel

Location Cauberg 25-27, Valkenburg aan de Geul, 6301 BT

Property Features

Thermae 2000 Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A spa tub, a sauna, and spa services are also featured at Thermae 2000 Hotel. Parking is available for a fee. This 4-star Valkenburg aan de Geul hotel is smoke free.

  • 62 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Valkenburg Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thermae 2000 Hotel offers 62 accommodations with espresso makers and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Valkenburg aan de Geul hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Heating
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.

Restaurant Pure - This restaurant specializes in local cuisine and serves dinner only.

Loungebar - This bar overlooks the pool. Open daily.

Bread and Bites - This café serves lunch, dinner, and light fare. Open daily.

Senses - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Thermae 2000 has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Every Thursday of the month, clothing is optional in the pool and sauna facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 24.50 per person
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Thermae 2000
  • Thermae 2000
  • Thermae 2000 Hotel
  • Thermae 2000 Hotel Valkenburg aan de Geul
  • Thermae 2000 Valkenburg aan de Geul
  • Thermae 2000 Hotel Hotel
  • Thermae 2000 Hotel Valkenburg aan de Geul
  • Thermae 2000 Hotel Hotel Valkenburg aan de Geul

You should know

  • Children 10 years old and younger aren't allowed at this property.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.