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"I like that it as a fitness center with dumb bells! " More

By a verified traveler on Sun 07 May 2023

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Hotel Description

Hotel near Kay Bailey Hutchison Convention Center in Dallas

Downtown Dallas stay

A stay at this Downtown Dallas hotel places you steps from John F. Kennedy Memorial and a 5-minute walk from Solar Eclipse April 8th 2024. Reunion Tower and Dallas World Aquarium are also within half a mile (1 km).

Free breakfast

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Room, 1 Queen Bed, Accessible (Communications, Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room Mar 31 - Apr 1

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communications, Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Communications, Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express Dallas Downtown, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Holiday Inn Express Dallas Downtown, an IHG Hotel

Everyone (9) Couples (3) Family (3)
5 out of 5
I like that it as a fitness center with dumb bells!

Posted by on May 7, 2023

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Comment from Hotel Management

May 11, 2023 by Neal

Thank you for taking the time to tell us about your experience at Holiday Inn Express DALLAS DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

1 out of 5

Posted by on Apr 25, 2023

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Comment from Hotel Management

May 15, 2023 by Neal

Thank you for taking the time to tell us about your experience at Holiday Inn Express DALLAS DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

1 out of 5
The property is just horrible the furniture is old and peeling the staff is very unhelpful and do not know what theyre doing and the bed sheets made my skin irritated honestly this was the worst hotel experience in my life and i wish i could get my money back i did not feel safe in that area at all.

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 24, 2023 by Neal

Thank you for taking the time to tell us about your experience at Holiday Inn Express DALLAS DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

1 out of 5
You get what you pay for. Cheap, but you could at least have common hospitality. Check-in at 3 not 2:59, but 3 exactly. Front desk had nothing going on, but made four guest wait till exactly 3 be fire beginning the check-in process. What a mad representation for Holiday Inn.

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 8, 2023 by Neal

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DALLAS DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

1 out of 5
This property was completely not represented correctly on Travelocity. Horrible part of town, no parking and wasn’t indicated in the description; didn’t know until after I checked in. they directed us around the corner to park although located in a horrible part of town; did not feel safe leaving my car and walking back to the hotel, especially at night. The room was incredibly small. Wasn’t as clean as it could have been. Very loud, heard screaming and yelling all night. Will never stay on premise again. Did not feel safe.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by Neal

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DALLAS DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4 out of 5
There was no parking for handicap. Was not mentioned on website

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 20, 2023 by Neal

Thank you for staying with us, we are sorry for the inconvenience that caused to you!

5 out of 5

Posted by on Dec 3, 2022

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4 out of 5

Posted by , from SAN ANTONIO on Nov 5, 2022

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4 out of 5
Nice and quiet

Posted by , from Houston on Nov 1, 2022

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Comment from Hotel Management

Nov 2, 2022 by Neal Patel

Thank you for staying with us, we appreciate your feedback!

2 out of 5

Posted by on Oct 5, 2022

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About the La Quinta Inn & Suites by Wyndham Dallas Downtown

Location 302 S Houston Street, Dallas, TX 75202

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 200 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dallas Downtown, an IHG Hotel. This Dallas hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 10 levels
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Built in 1925
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Dallas Union Station (0.2 km / 0.1 mi)
  • Metro station: West End Station (0.5 km / 0.3 mi)

Room Amenities

Holiday Inn Express Dallas Downtown, an IHG Hotel offers 127 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15 per day(400 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lawrence
  • Hotel Lawrence Dallas
  • Lawrence Dallas
  • Lawrence Hotel
  • Quinta Inn Dallas Downtown
  • Quinta Wyndham Dallas Downtown Hotel
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  • Hotel La Quinta by Wyndham Dallas Downtown
  • La Quinta by Wyndham Dallas Downtown Dallas
  • La Quinta Inn Suites Dallas Downtown
  • Quinta Wyndham Hotel
  • Quinta Wyndham
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  • La Quinta Inn & Suites by Wyndham Dallas Downtown Dallas
  • La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel Dallas
  • Hotel Lawrence
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  • La Quinta Inn Suites by Wyndham Dallas Downtown
  • Holiday Inn Express Dallas Downtown an IHG Hotel
  • Holiday Inn Express Dallas Downtown, an IHG Hotel Hotel
  • Holiday Inn Express Dallas Downtown, an IHG Hotel Dallas
  • Holiday Inn Express Dallas Downtown, an IHG Hotel Hotel Dallas
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.