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Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel

2.5-star property
3111 N Main St, Hope Mills, NC 1-855-201-7819
3.8 out of 5
Good!
See all 23 travelocity Reviews

"Check in was really fast. Staff was very nice. There's food just a 5 minute walk away. " More

By a verified traveler on Sat 06 Apr 2024

Points Of Interest

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Hotel Description

Hope Mills guestrooms with free WiFi

In Hope Mills

At this Hope Mills hotel, you'll be within 3 miles (5 km) of Fantasy Lake Water Park and 6 miles (10 km) of RedPoint Indoor Climbing & CrossFit. Cape Fear Valley Medical Center and Crown Center are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Hope Mills-Fayetteville Arpt, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Hope Mills-Fayetteville Arpt, an IHG Hotel

Everyone (9) Couples (4) Family (3)
5 out of 5
Check in was really fast. Staff was very nice. There's food just a 5 minute walk away.

Posted by on Apr 6, 2024

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Comment from Hotel Management

Apr 15, 2024 by Sandy

Thank you for your review we are glad to here you have a enjoyable stay with us.

2 out of 5
Paid for the room with a card, when they went to put a security deposit on the same card they said it was denied. I paid for the hotel room PLUS dinner within the last hour. Apparently they don’t know how to run a card

Posted by , from Dover on Jan 7, 2024

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5 out of 5
The property was very secured. The parking area had lots of lights for late arrivals

Posted by on Nov 26, 2023

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Comment from Hotel Management

Nov 28, 2023 by Sandy

We are grateful for your positive feedback! Ensuring a secure environment is a top priority for us, and were delighted to hear you felt safe during your stay. Your mention to well-lit parking for late arrivals is especially appreciated. Happy Holidays!

4 out of 5
The staff were great! The hotel is pretty clean. The gym could use a little more equipment, maintenance. The 1 elevator is a little time consuming.

Posted by on Sep 24, 2023

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Comment from Hotel Management

Oct 17, 2023 by Sandy

Thank you for the review. We are working on getting more maintenance on board.

5 out of 5
All was well except there was no mention of the pool closed until season opened. Everything else was wonderful.

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 2, 2023 by Paula

Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Hope Mill, NC. We appreciate your feedback and are thrilled to hear that you had a great experience with us. Our apologies for our pool facility been closed at this moment it is important for us to provide you the best accommodations and safety to all the guest. At this moment we waiting to be inspected. Thanks you again for your valuable feedback. It was our pleasure to host you, and we look forward to welcoming you back to Holiday Inn Express & Suites Hope Mills, NC

4 out of 5
Very clean and the staff was friendly and helpful.

Posted by on Jan 21, 2023

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Comment from Hotel Management

Jan 24, 2023 by Paula

Thank you for your review we all value for all our guest we look forward for your next stay with us.

1 out of 5
Hotel parking is shared and the cleaning-nest was bad roomed with a live mouse and mouse trap in room. Not worth the money

Posted by , from syracuse on Apr 11, 2022

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Comment from Hotel Management

Apr 11, 2022 by Amanda GM

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance and we will do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

5 out of 5
Property was nice and staff was very friendly. Bed was clean, bathroom was clean. Tile floor in entry, as well as bathroom, needed mopping. Otherwise, room was nice and would stay there again.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 9, 2021 by Amanda GM

Thank you for your review. We are glad you had a great experience, and hope to see you again soon!

2 out of 5
BEAUTIFUL HOTEL BUT SO MANY ISSUES....

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 17, 2021 by Amanda GM

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance and we will do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2 out of 5
The room was not cleaned sufficiently. There was wet blood stains in the room.

Posted by , from GREENSBORO on Sep 13, 2021

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Comment from Hotel Management

Sep 16, 2021 by Amanda GM

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance and we will do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

About the Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel

Location 3111 N Main St, Hope Mills, NC 28348

Property Features

Holiday Inn Express & Suites Hope Mills-Fayetteville Arpt, an IHG Hotel offers its guests a spa tub and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 120 square feet (11 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Hope Mills-Fayetteville Arpt, an IHG Hotel. Self parking is free. This Hope Mills hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 120 sq ft of conference space
  • 11 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Hope Mills-Fayetteville Arpt, an IHG Hotel offers 72 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hope Mills
  • Holiday Inn Express Hotel Hope Mills
  • Holiday Inn Express Hotel Suites Hope Mills
  • Holiday Inn Express Hotel And Suites Hope Mills
  • Inn Express Hope Mills

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.