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Hotel Hacienda Del Caribe

3.0 star property
3-star hotel near Playa del Carmen Main Beach, connected to a shopping center

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Hotel Hacienda Del Caribe

Photo gallery for Hotel Hacienda Del Caribe

Superior King | Terrace/patio
Exterior
Superior King | Down comforters, in-room safe, laptop workspace, blackout drapes
Reception
Superior King | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Hotel Hacienda Del Caribe

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Room selected at Check-in

Down comforters, in-room safe, laptop workspace, blackout drapes

Room selected at Check-in

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

Double Queen | Down comforters, in-room safe, laptop workspace, blackout drapes

Double Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Terrace/patio

Superior King

  • 54 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room Standard

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Suite Junior

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

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About the neighborhood

Playa del Carmen

Heart of Playa del Carmen.At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Founders Park and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Playa del Carmen Maritime Terminal - 4 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Mamitas Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • McDonald's - 2 min walk
  • Fives Rooftop - 1 min walk
  • Los Tapetes - 2 min walk
  • Karen's Restaurant - 1 min walk
  • Hard Rock Cafe Playa del Carmen - 2 min walk

About this property

Hotel Hacienda Del Caribe

3-star hotel near Playa del Carmen Main Beach, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Hacienda Del Caribe.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Hacienda Del Caribe offers 34 accommodations with safes and coffee/tea makers. Beds feature down comforters. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Del Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Contactless check-out is available.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

How close is Hotel Hacienda Del Caribe to the airport?

Hotel Hacienda Del Caribe is 21.7 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hacienda Del Caribe?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Del Caribe on Apr 26, 2024 start from $33.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hacienda Del Caribe have an airport shuttle?

Hotel Hacienda Del Caribe offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 80 per room.

How close is Hotel Hacienda Del Caribe to the beach?

This hotel is a short 2-minute walk from Playa del Carmen Main Beach and 15-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hotel Hacienda Del Caribe offer free breakfast?

Free breakfast isn’t provided at Hotel Hacienda Del Caribe, but continental breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Hacienda Del Caribe?

No, there is no casino at this hotel, but Riviera Gran Casino (8-min walk) is nearby.

What time is check-in at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: noon. Early check-in costs USD 20 (subject to availability).

Is there free parking at Hotel Hacienda Del Caribe?

Free parking is not available at this hotel.

Does Hotel Hacienda Del Caribe have a pool?

Hotel Hacienda Del Caribe features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Hacienda Del Caribe have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Hacienda Del Caribe have a spa?

There are no spa services available at this hotel.

How close is Hotel Hacienda Del Caribe to downtown Playa del Carmen?

Hotel Hacienda Del Caribe is 0.4 mi away from Playa del Carmen.

Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 257 out of 718 reviews" "
Rating 8 - Good. 271 out of 718 reviews" "
Rating 6 - Okay. 96 out of 718 reviews" "
Rating 4 - Poor. 51 out of 718 reviews" "
Rating 2 - Terrible. 43 out of 718 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

deb

Disliked: Staff & service, property conditions & facilities
Only one staff member helped me out.
Stayed 4 nights in Jan 2024

8/10 Good

Eugene

Liked: Staff & service
average hotel good location and nice staff
Stayed 1 night in Jan 2024

10/10 Excellent

Jacinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a real gem! Authentic Mexican feel. Very clean. Some areas were slightly worn but exceeded my expectations for the price point. Location is fantastic! A block and a half from public beach, 2 blocks from ferry to Cozumel, seconds from great restaurants and shopping. Can hear some noise at night due to closeness of 5th avenue but earplugs are an easy solution! Staff was very accommodating. We will be back for sure!!!!!
Stayed 2 nights in Jan 2024

6/10 Okay

Wilson

Traveled with partner
Liked: Cleanliness
Hacienda del caribe has a nice location, very close to la Quinta Avenida and all the restaurants. You get what you pay for it is a very modest hotel. We stayed for 2 nights and our internet didn’t work at all. If you have a limited budget this hotel is a good option.
Stayed 2 nights in Jan 2024

6/10 Okay

Marsha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is quite a bit run down since we first stayed a while back…not much upkeep in the rooms or the property in general. Last time we were here there was a parking lot across the street, which no longer is in service, or we parked at there sister hotel, who h is no longer the case. Unfortunate as it made it difficult to find nooad luggage and find parking-the check in staff was no help either. It’s quiet enough though for a location within such close proximity to the avenue.
Stayed 3 nights in Jan 2024

6/10 Okay

Yde

Traveled with family
Stayed 6 nights in Dec 2023

8/10 Good

Harold

Stayed 1 night in Jan 2024

10/10 Excellent

Yecssy Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
They only need their own parking lot.
Stayed 5 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Omar

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and great staff. Check-in may be difficult after hours because the front desk is only staffed from 7am to 11pm. The room was fine, kind of outdated but white water works perfectly unlike many other places i am Playa.
Stayed 1 night in Dec 2023