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4.6 out of 5

"Theres a very good restaurant near by and the hotel was easy to find. There wasnt a ton to do once you got there. " More

By a verified traveler on Wed 19 Jun 2019

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Hotel Description

3-star hotel near Hawth Theatre

Heart of Crawley

You'll be within half a mile (1 km) of Hawth Theatre and 2 miles (3 km) of Tilgate Park with a stay here. Tulley's Farm is within 6 miles (10 km) and Wakehurst Place is within 9 miles (15 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express London Gatwick - Crawley, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express London Gatwick - Crawley, an IHG Hotel

Everyone (4) Family (1)
5 out of 5
Theres a very good restaurant near by and the hotel was easy to find. There wasnt a ton to do once you got there.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 24, 2019 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

4 out of 5
Could not get the final cost of the bill....front desk told me that travelocity would give me the invoice

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 10, 2019 by reception

Hello, Thank you for taking the time to review your recent stay with us at Holiday Inn Express LGW Crawley on travelocity.com's review page. The team at Holiday inn express appreciates all feedback. We would love to welcome you back in the future, Kind regards, Reception

5 out of 5

Nice hotel close to Gatwick

Having scheduled an 11:40am return flight we decided to look at our choices for a hotel in the vicinity of Gatwick and decided on this hotel. It worked out fine, providing plenty of parking spaces and a restaurant next door which we also took advantage of. The room was comfortable and the free breakfast got our day started nicely.

Posted by on Jun 26, 2016

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4 out of 5

Very nice hotel but kinda out of way of everything

Pros: very nice hotel, comfortable beds
Excellent hotel, quality was top notch...had free WiFi, on my hotel receipt that I received from travelocity, it says you have to pay for wifi, this false and old info. I'll stay here again for sure..the food was very good as well

Posted by on Dec 25, 2015

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5 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

About the Holiday Inn Express London Gatwick - Crawley, an IHG Hotel

Location Haslett Avenue East, Crawley, England RH10 1UA

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 532 square feet (49 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express London Gatwick - Crawley, an IHG Hotel. You'll have access to the health club at a partner property. For a fee, parking is available. This 3-star Crawley hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 532 sq ft of conference space
  • 49 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London Gatwick - Crawley, an IHG Hotel offers 138 accommodations with complimentary newspapers and hair dryers. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 7:30 AM to 9:00 AM.

Express Cafe & Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Express Cafe & Bar - This bar serves breakfast, lunch, and dinner. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 9.00 per night (in/out privileges)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Crawley Gatwick
  • Holiday Inn Express Gatwick Crawley
  • Holiday Inn Express Hotel Crawley Gatwick
  • Crawley Holiday Inn
  • Holiday Inn Crawley
  • Holiday Inn Express Gatwick-Crawley Hotel Crawley
  • Holiday Inn Express London Gatwick Crawley Hotel
  • Holiday Inn Express London Gatwick Hotel
  • Holiday Inn Express London Gatwick Crawley
  • Holiday Inn Express London Gatwick
  • Holiday Inn Express London Gatwick Crawley
  • Holiday Inn Express London Gatwick Crawley an IHG Hotel
  • Holiday Inn Express London Gatwick - Crawley, an IHG Hotel Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.