- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great customer service
The hotel ended up being overbooked since we booked at the last minute. The hostess was very helpful and had already reserved us an upgraded room at a different hotel owned by the same company. Although we didn’t stay at this specific location, we had a very good experience and the other hotel was charming and comfortable. I imagine since they are owned by the same company this would be the same. They certainly went above and beyond on customer service for us!