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 Elgin •1 Room
 Elgin • 1 Room
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WoodSpring Suites Columbia Fort Jackson

2.5-star property
931 Spears Creek Court, Elgin, SC 1-855-201-7819
2.0 out of 5
See all 10 travelocity Reviews

"Room had a hospital room bland feeling but not in a clean way. Really dull and sad. Didn't feel welcoming at all. The bed was comfortable though. Not ... " More

By a verified traveler on Sun 28 Mar 2021

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Hotel Description

Elgin guestrooms with kitchens

In suburbs

Within 6 miles (10 km) of this Elgin hotel, you'll find Plex Indoor Sports and Village at Sandhill Mall. Polo Road Ball Park and Sesquicentennial State Park are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out and laundry facilities are also provided.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$62* Per night/room Apr 28 - Apr 29

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

WoodSpring Suites Columbia Fort Jackson ratings based on 10 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for WoodSpring Suites Columbia Fort Jackson

Everyone (4) Couples (2) Family (3)
1 out of 5
dirty property and still waiting on my refund.

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Carol Jarvis GM

Dear guest, We are sorry you had a bad experience. We would like to speak to you about your experience. Please contact me at the property so that we may discuss the trouble you experienced. Your refund has been processed and may take a few business days. Carol

1 out of 5
My room was not clean and had to stay with someone i didnt know

Posted by on Jun 18, 2021

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2 out of 5
Location was convenient. Staff was very courteous and as helpful as they could be I guess. But place needs major upgrade, the first room I was given hadn't been cleaned yet. I walked in and the bed was as if someone had just gotten out of it, and trash still in the room. The staff was able to switch to another room, which was supposed to be an "upgrade". The bed was very uncomfortable, only two very flat pillows, toilet was broken, and bathroom sink started leaking, and cabinet doors were missing. The halls smelled of "smoke". It was a very uncomfortable overnight stay. But, the staff was nice..

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Susanne D

Thank you for you review. We are sorry to hear that you did not love you experience. We hope you will try us in the future to improve your experience.

3 out of 5
Room had a hospital room bland feeling but not in a clean way. Really dull and sad. Didn't feel welcoming at all. The bed was comfortable though. Not big enough for 2 people cause it's a full size, it should be a queen.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by Susanne D

Thank you for you review. We are sorry to hear that you did not love you experience. We hope you will try us in the future.

5 out of 5
The young lady at the front desk was very nice and easy to speak to and very helpful

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by chabbick

Dear Guest, Thank you for taking the time to write a review of your recent stay. We appreciate the kind comments about the staff and are glad to see that you enjoyed your stay.

2 out of 5
Didnt like the room , the bed was just a spring, and the smell even though not bad was not one I likef

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 13, 2019 by chabbick

Dear Concerned, I am disappointed to see that were not completely satisfied with your recent stay. We value your feedback and will use to continuously improve our hotel.

1 out of 5
This hotel is dirty. It looked as if someone was murdered on the bathroom floor. The mattress was pitiful and the entire hotel smelled horribly. Housekeeping was non existent. I do not recommend staying here for any reason. Your car would be better.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 4, 2019 by chabbick

Dear Anonymous, I am terribly sorry to see that you were not satisfied with your recent stay. I would like to inform you that the hotel is currently undergoing improvements to include all new flooring. I hope that next time you are in the area you will give us another try.

3 out of 5
Did not realize the hotel did not have any amenities, so I did go out to purchase all amenities. Basically for people who plan on staying longer than a few nights. Room had an odor, so I bought air fresheners. Staff very friendly.

Posted by , from South Carolina on Oct 15, 2018

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Comment from Hotel Management

Oct 25, 2018 by oswain

Dear BJA, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

1 out of 5
I had a confirmation number but they had no room for me.

Posted by on Sep 13, 2018

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Comment from Hotel Management

Sep 14, 2018 by o.swain

Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

1 out of 5
Specifically booked a smoke free room because smoke upsets my allergies. Called and confirmed my reservation because I knew it would be late when I arrived. Upon arriving was told there were no non-smoking rooms available, only rooms on the smoking floor were open. As soon as the elevator doors opened you were greeted with the smell of smoke and it wasn't just cigarette smoke. The bed felt like I was sleeping on the box spring and the pillows were flat. Will definitely not be staying at this place again.

Posted by , from georgia on May 13, 2018

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Comment from Hotel Management

May 14, 2018 by O. Swain

Dear Eva, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

About the WoodSpring Suites Columbia Fort Jackson

Location 931 Spears Creek Court, Elgin, SC 29045

Property Features

As a guest of WoodSpring Suites Columbia Fort Jackson, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Elgin hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2006
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Columbia Fort Jackson offers 121 accommodations. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Columbia Elgin
  • Value Place Columbia Hotel
  • Value Place Columbia Hotel Elgin
  • Value Place Columbia SC Elgin Hotel
  • Value Place Elgin Hotel
  • Value Place Columbia SC Elgin
  • WoodSpring Suites Columbia Fort Jackson Hotel
  • WoodSpring Suites Columbia Fort Jackson Elgin
  • WoodSpring Suites Columbia Fort Jackson Hotel Elgin

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.