ADVERTISING SPONSORED LISTING
Near the airport
You'll find Riverbanks Zoo and Garden and Three Rivers Greenway within 2 miles (3 km) of this hotel. Colonial Life Arena and South Carolina State House are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-in. Express check-out and laundry facilities are also provided.
Free WiFi, kitchens
The 120 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, balconies, and coffee/tea makers. Housekeeping is available on request.
May 13, 2019 by Hotel Management
Thank you for reviewing your stay. We are sorry for the inconvenience you had due to the air conditioner in your room. We will share your feedback with our team to ensure it is resolved. We also apologize for the service issues you had during your stay. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Apr 29, 2019 by Hotel Management
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Feb 26, 2019 by Hotel Management
Thank you for taking the time to review our hotel. We always want every guest to receive outstanding service from our team and we are truly sorry this did not happen during your stay. We appreciate your valuable feedback and hope you will give us another chance to make a better impression. We look forward to your next visit! Sincerely, Hotel Management
Dec 6, 2018 by Hotel Management
You are correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Nov 17, 2018 by Hotel Management
Thank you for choosing to stay with us on your visit to the area. We are extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sincerely, Hotel Management
Nov 14, 2018 by Hotel Management
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Thank you again for your honest feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management
Oct 12, 2018 by Hotel Management
Charles, we hate loosing our loyal guests and are extremely sorry for letting you down during this visit. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Jul 3, 2018 by Hotel Management
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Aug 24, 2017 by General Manager
We are disheartened to read about the problems you experienced and hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Sincerely, General Manager
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Columbia - West - Interstate 126 also features coffee/tea in a common area, laundry facilities, and express check-in. Self parking is free. This Columbia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America - Columbia - West - Interstate 126 offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Rooms open to balconies. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.