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JW Marriott Hotel Mexico City Polanco

5.0 star property
Hotel near Paseo de la Reforma in Mexico City

Choose dates to view prices

JW Marriott Hotel Mexico City Polanco

Photo gallery for JW Marriott Hotel Mexico City Polanco

Terrace/patio
Exterior
Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; Mexican cuisine, alfresco dining
Reception

Overview of JW Marriott Hotel Mexico City Polanco

Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Andres Bello No 29, Mexico City, 11560
  • Popular LocationAuditorio Nacional4 min walk
  • Popular LocationParque Zoologico de Chapultepec6 min walk
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)31 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Executive Level

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed, Executive Level

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 1 Bedroom

  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Executive Suite, 1 King Bed with Sofa bed, Terrace | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed with Sofa bed, Terrace

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed, Executive Level

Executive Suite, 1 Double Bed, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Double Bed, Executive Level

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Executive Level

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed, Executive Level

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

Executive Suite, 1 King Bed, City View, Corner | Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed, City View, Corner

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds

  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Room
Sofitel Mexico City Reforma
Pool
Spa
Pet friendly
Free WiFi
4.8 out of 5, Exceptional, (624)
The price is $539
per night
$644 total
includes taxes & fees
May 3 - May 4
Sofitel Mexico City Reforma

About the neighborhood

Mexico City

Polanco stay.At this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Auditorio Nacional, both within a 5-minute walk. Also, Parque Zoologico de Chapultepec is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Auditorio Nacional - 4 min walk
  • Parque Zoologico de Chapultepec - 6 min walk
  • Chapultepec Park - 7 min walk
  • National Museum of Anthropology - 16 min walk
  • Centro Citibanamex Convention Center - 5 min drive

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Starbucks - 2 min walk
  • La No. 20 - 1 min walk
  • El Bajio - 3 min walk
  • JW Marriott Executive Lounge - 1 min walk
  • Living Room Bar - 2 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Hotel near Paseo de la Reforma in Mexico City
JW Marriott Hotel Mexico City Polanco offers its guests a seasonal outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly JW Marriott Hotel Mexico City Polanco. Parking is available for a fee. A complete renovation of JW Marriott Hotel Mexico City Polanco was completed in November 2023.

This Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 3 bars or lounges
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: USD 25 for adults and USD 14 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch Smart TV with premium cable channels
  • iPod dock
  • Netflix

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

How close is JW Marriott Hotel Mexico City Polanco to the airport?

JW Marriott Hotel Mexico City Polanco is 10.8 mi (32-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on May 3, 2024 start from $407.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Mexico City Polanco have an airport shuttle?

Airport shuttle services are not available at JW Marriott Hotel Mexico City Polanco.

Does JW Marriott Hotel Mexico City Polanco offer free breakfast?

Free breakfast isn’t provided at JW Marriott Hotel Mexico City Polanco, but buffet breakfast is offered for a fee of USD 25 for adults and USD 14 for children. It's available every day from 6 AM to 11 AM.

Is there a casino at JW Marriott Hotel Mexico City Polanco?

No, there is no casino at this hotel.

What time is check-in at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at JW Marriott Hotel Mexico City Polanco?

Free parking is not available at this hotel. Self parking is available for USD 25 per day, and valet parking for USD 28 per day.

Does JW Marriott Hotel Mexico City Polanco have a pool?

JW Marriott Hotel Mexico City Polanco features an outdoor pool.

Does JW Marriott Hotel Mexico City Polanco have a restaurant?

JW Marriott Hotel Mexico City Polanco is home to Sendero Polanco, which features Mexican cuisine, al fresco dining, and brunch.

Does JW Marriott Hotel Mexico City Polanco have a spa?

There are no spa services available at this hotel.

How close is JW Marriott Hotel Mexico City Polanco to downtown Mexico City?

JW Marriott Hotel Mexico City Polanco is 3.9 mi away from Mexico City.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1001 reviews" "
Rating 8 - Good. 166 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Vasiliki

Stayed 1 night in Jan 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine modern hotel.
Fine hotel In upmarket Polanco. Very safe area with lots of restaurants museums and galleries.
Stayed 8 nights in Dec 2023

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience!
Everything was excellent, including friendly hotel stuff that makes our stay so pleasant. We are really happy with our choice!
Stayed 4 nights in Dec 2023

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option to be safe and close to restaurants bars and walking day and night life

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service
Disco all night noise. construction in lobby. no coffee in room
Stayed 5 nights in Nov 2023

8/10 Good

Roberto

Stayed 3 nights in Nov 2023

2/10 Terrible

Geoffrey

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked through Expedia for another day stay for family. The hotel should have asked me to re-enter my same credit card information for incidentals for the extended stay. They did not . As a result, the hotel refused to honor or accept my previously stored credit card. The hotel humiliated my family, and demanded that they pay for incidentals.
Stayed 1 night in Nov 2023