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Grand Hyatt Macau

5-star property
City Of Dreams, Cotai, 1-855-201-7819

Points Of Interest

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Hotel Description

5-star luxury hotel near City of Dreams, connected to a rail/subway station

Close to airport

Stay at this Cotai hotel and you'll be within half a mile (1 km) of City of Dreams and 2 miles (3 km) of Venetian Macao Casino. Cotai Strip and Taipa Ferry Terminal are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and 4 spa tubs are all featured at this luxury hotel. Bring the family and enjoy the children's club, children's pool, and playground. Enjoy the outdoor pool and perks like free WiFi and a free casino shuttle.

1 King Bed Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120* Per night/room May 6 - May 7

Diplomat Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Grand Hyatt Macau

Location City Of Dreams, Cotai,

Renovations + Closures

The property will be renovating from April 4 2024 to July 11 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Grand Hyatt Macau offers its guests a full-service spa, 4 spa tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. 8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square meters) and includes conference space. A children's pool, a fitness center, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 37 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free ferry terminal shuttle and casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and safes. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

4 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Casino nearby

Spa Services

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Grand Hyatt Macau

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: Alipay and WeChat Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

  • Mobile payments
  • Alipay
  • Annual carbon offsets
  • UnionPay
  • Credit card pre-authorization
  • Cashless transactions are available
  • Reservation is not required for facilities onsite
  • Car not required
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • WeChat Pay
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.