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4.3 out of 5

"I was a bit concerned when I found the carpeted basketball court and pillow balls were right outside my door. But it was not a problem. The only pers ... " More

By a verified traveler on Sun 14 Apr 2024

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Hotel Description

4-star Tuscan hotel near Franklin Street

Heart of Chapel Hill

Within a 10-minute walk of this Chapel Hill hotel, you'll find Franklin Street and University of North Carolina. Ackland Art Museum and The Artscenter are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Self parking, express check-out, and luggage storage are also offered.

Standard Room, 1 King Bed (Graduate King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$172* Per night/room May 1 - May 2

Deluxe Room, 1 King Bed, Balcony (Graduate King Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Graduate One Bedroom King Suite with )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds (Graduate Queen Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Graduate Queen Queen - Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony (Graduate Queen Queen Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Graduate Chapel Hill ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Graduate Chapel Hill

Everyone (11) Couples (2)
5 out of 5
I was a bit concerned when I found the carpeted basketball court and pillow balls were right outside my door. But it was not a problem. The only person I saw taking shots was almost meditative.

Posted by , from RALEIGH on Apr 14, 2024

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Comment from Hotel Management

Apr 15, 2024 by Graduate Guest Services

Hi, Anna.Thank you so much for the great review. As much as we enjoy seeing our guest (kids especially) enjoying this unique feature at our hotel, we do recognize the need for a good night sleep. So we do put away the pillow basketballs each night, bringing them back out in the morning. We hope to have you back as a Graduate guest soon. Thanks again!David G

5 out of 5

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 20, 2024 by Graduate Guest Services

Thank you so much, Lauren!I'm glad you had a great time on your travels to Chapel Hill. Please keep Graduate Hotels in mind on future travels. Thanks again!David G

1 out of 5
The room was not available. No room was available. Basically, you sold a room at a hotel that had no rooms available.

Posted by , from Durham on Aug 16, 2023

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Comment from Hotel Management

Aug 20, 2023 by Graduate Guest Services

I greatly apologize for your experience. We do not like to oversell & leave our guests stranded without a place to stay. Unfortunately, technical challenges can take place where a reservation is booked and does not reach the hotel. It's frustrating when this happens for both the guest & the hotel; especially on a night we're sold out.We hope we'll have an opportunity to have you back with us for a stay. Please feel free to call ahead to any property you book, just to make 100% sure we're all set for you.Thanks you again for bringing this to our attention.David G

5 out of 5

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 13, 2023 by Graduate Guest Services

Thank you, John.I'm so glad you enjoyed your stay with us at the Graduate Chapel Hill. We hope to have you as our guest again in the near future.David G

5 out of 5
Very friendly and gracious front desk experience. Comfy bed, nice room. Great overall!

Posted by on Jan 30, 2023

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Comment from Hotel Management

Jan 31, 2023 by Graduate Team

We're so glad you enjoyed your stay with us. Please let us know if we can further assist. We look forward to perhaps seeing you again on your next Chapel Hill visit.David G / Graduate Guest Services

3 out of 5

Posted by on Aug 28, 2020

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Comment from Hotel Management

Aug 29, 2020 by Sanga Poonia - Guest Service Manager

Greetings! Thank you so much for choosing the stay at the Graduate Hotel Chapel Hill. We h9ope you have a wonderful day, and that we will have the opportunity to welcome you back in the very near future. My Best, Sanga Poonia

4 out of 5
This hotel had the cleanest rooms and floors of any I have ever stayed in! The 1st room that I felt comfortable walking around in my bare feet in! Two downsides though; one reason I booked this was for the on-site restaurant. After we arrived and checked in we learned that the restaurant was closed due to Covid. Also, we were hit with a $22 parking fee to park at the hotel. Had we known about these two things we would have canceled our reservation and stayed elsewhere. Other than that, the room was very accommodating, clean, bright and comfortable.

Posted by , from Franklin NC on Aug 21, 2020

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Comment from Hotel Management

Sep 11, 2020 by Guest Service Manager

Greetings! Thank you so much for giving us the opportunity to take care of you. We are a newly renovated hotel at the heart of Chapel Hill on Franklin Street. With that said, parking is very limited on Franklin Street, due to which we are having to charge guests for overnight parking. Please do not hesitate to reach out to us directly as we routinely run special promotions, one of which includes the parking fee in the room rate. We do our very best to accommodate our guests.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by LB

Thank you for visiting us, we hope you will give us another opportunity to serve you when you are back in the area.

5 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 22, 2019 by LB

Thank you for staying with us; we hope to see you again when your are back in Chapel Hill. Best, -Louise.

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 25, 2019 by Wes Rowe - GM

Thank you!

Property Features

Graduate Chapel Hill offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2457 square feet (228 square meters) and includes conference space. The business-friendly Graduate Chapel Hill also features express check-out, a television in a common area, and an elevator. Parking is available for a fee. This Tuscan-style Chapel Hill hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • 2457 sq ft of conference space
  • 228 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Graduate Chapel Hill offers 70 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • HD television
  • Cable channels
  • Refrigerator
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Trophy Room - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Property is not cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Chapel Hill
  • Franklin Hotel
  • Franklin Hotel Chapel Hill
  • Hotel Franklin
  • Franklin Hotel Chapel Hill Curio Collection Hilton
  • Franklin Hotel Curio Collection Hilton
  • Franklin Chapel Hill Curio Collection Hilton
  • Franklin Curio Collection Hilton
  • Graduate Chapel Hill Hotel
  • The Franklin Hotel Chapel Hill
  • Graduate Chapel Hill Chapel Hill
  • Graduate Chapel Hill Hotel Chapel Hill

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.