85% Based on 759 reviews TripAdvisor Traveler Rating 4.5 out of 5

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Cleveland awaits you at The Ritz-Carlton, Cleveland, a recipient of the prestigious Travel & Leisure 500 award in 2011. Within just a 15-minute stroll, you'll find popular places like Quicken Loans Arena and Progressive Field. Highlights at this romantic hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy iPod docks, WiFi, and wired Internet, featured in all 206 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Additionally, Smart TVs, coffee/tea makers, and free newspapers are available.

This business-friendly hotel offers concierge services, a 24-hour front desk, and limo/town car service. Other amenities include a sauna and WiFi in public areas. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking.

Within a 20-minute walk of this 4.5-star Downtown Cleveland hotel, attractions include FirstEnergy Stadium and Great Lakes Science Center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend out of 759 reviews

Excellent 467
Good 176
Average 68
Poor 19
Terrible 29
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the The Ritz-Carlton, Cleveland

Location 1515 West Third Street, Cleveland, OH 44113

Property Features

The Ritz-Carlton, Cleveland offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Limo/town car service and meeting rooms are available. Event space at this hotel measures 19,000 square feet (2 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury The Ritz-Carlton, Cleveland. Parking is available for a fee. This 4.5-star Cleveland hotel is smoke free.

  • 206 guestrooms or units
  • 14 levels
  • 10 conference rooms
  • 19,000 sq ft of conference space
  • 2 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (20 km / 12.4 mi)
  • Train station: Cleveland Lakefront Station (1.5 km / 0.9 mi)
  • Metro station: Tower City-Public Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Smart televisions come with pay movies and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Cleveland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Ritz-Carlton, Cleveland has a restaurant on site.

24-hour room service is available.

Nearby Activities

The Ritz-Carlton, Cleveland features men's and women's locker rooms, saunas, Ritz Carlton toiletries, and complimentary water and fresh fruit. A 24-hour fitness center has treadmills, stationary bicycles, elliptical machines, and free weights. Lake Erie is within a mile of the hotel, offering seasonal activities such as jogging, cycling, boating, fishing, and swimming. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 125 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 50 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 125 per pet, per stay
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Ritz-Carlton
  • Ritz-Carlton Cleveland
  • Ritz-Carlton Hotel Cleveland
  • Ritz-Carlton Cleveland Hotel
  • Cleveland Ritz Carlton
  • The Ritz-Carlton Cleveland Hotel Cleveland
  • The Ritz-Carlton, Cleveland Ohio
  • Ritz Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations