Get an overview of this hotelLuxury Hotel in Downtown Cleveland

With a stay at The Ritz-Carlton, Cleveland, you'll be centrally located in Cleveland, steps from Tower City Center and Terminal Tower.

This 4.5-star hotel is within close proximity of Public Square and Soldiers and Sailors Monument.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and iPod docking stations. Flat-screen televisions with premium TV channels are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including a sauna, a steam room, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cleveland? This hotel has 19,000 square feet (2 square meters) of space consisting of conference space and meeting rooms.

Hotel Amenities

Hotel Amenities

In addition to a fitness center, the hotel offers men's and women's locker rooms with sauna and steam rooms. Massage treatment rooms are available (surcharge).

Amenities include laundry services, 24-hour in-room dining, concierge services, and 24-hour valet parking (surcharge).

  • 24-hour fitness facilities 
  • Concierge services 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Gift shops or newsstand 
  • Free WiFi 
  • Total number of rooms - 205 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Number of floors - 14 
  • Porter/bellhop 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 19,000 
  • Conference space size (meters) - 2 
  • Number of meeting rooms - 12 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Wedding services 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 9.95 USD per day ), Wired internet access ( 9.95 USD per day )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • iPod docking station 
  • Refrigerator 
  • Private bathroom 
  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Designer toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Daily housekeeping 
  • Flat-panel TV 
  • Desk 
  • In-room safe (laptop compatible) 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

MUSE - a casually-chic dining experience featuring contemporary American cuisine inspired by simple farm-to-table ingredients cooked to perfection. MUSE offers breakfast, lunch and dinner Monday - Saturday. Brunch is served on Sunday.

Lobby Lounge on 6 - Home to the Rocktails - hit cocktails and martinis - and light fare in the evenings, providing the perfect atmosphere for those looking to unwind.

Nearby Things to Do

The Ritz-Carlton, Cleveland features men's and women's locker rooms, saunas, steam rooms, Ritz Carlton toiletries, and complimentary water and fresh fruit. A 24-hour fitness center has treadmills, stationary bicycles, elliptical machines, and free weights.

Lake Erie is within a mile of the hotel, offering seasonal activities such as jogging, cycling, boating, fishing, and swimming.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Boat tours nearby 
  • Segway rental/tour nearby 
  • Golfing nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 4 PM


Check-out time is noon

Payment types


Pets allowed, Pet maximum weight in lb is 50

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 6 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Pet deposit: USD 75.00 per stay
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

  • The Ritz-Carlton, Cleveland is listed in the 2011 Travel + Leisure 500.
Sorry, we seem to have had an issue loading our review content. Try again?