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4.5 out of 5

"Great value and clean " More

By a verified traveler on Tue 12 Mar 2024

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Hotel Description

Colonial hotel near Catedral de Nuestra Senora de la Candelaria

City center stay

With a stay at this Cárcel hotel, you'll be steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. Christopher Columbus Statue and Yaguez Theater are also within half a mile (1 km).

Terrace

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A terrace and luggage storage are also provided.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$87* Per night/room Apr 1 - Apr 2

Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Full Beds Maximum Occupancy 3 Max

Hotel Colonial ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Colonial

Everyone (9) Couples (7) Family (5)
5 out of 5
Great value and clean

Posted by , from Fort Myers on Mar 12, 2024

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Comment from Hotel Management

Mar 16, 2024 by D. Ayala - Front Desk Clerk

Thank you for Staying with us. We appreciate your feedback.

5 out of 5

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 29, 2023 by Ashneidy Bosques Baez-Front Desk Agent

Thank you for staying with us! We appreciate your feedback.

3 out of 5
The double beds that we had to settle for because we had last-minute travel plans, were small and the mattresses were uncomfortable (hard). Out of the 4 pillows already in the room, not one of them was comfortable. The bathroom was super small. You had to turn to the side of the sink in order to bend over to rinse your face or mouth. The shower was small but clean. The water pressure was excellent. There was a dispenser in the shower with liquid body wash, shampoo, and conditioner. However, if you bring your own supplies there is no shelf, only a soap dish which had limited space. No wash cloths or hand towels were in the bathroom when we arrived and only one towel rack is in the bathroom so one has to be creative about where to hang wet towels. The a/c unit quit working in the middle of the night on our last night. It would not turn back on. On a positive note, the hotel has a free fenced-in parking lot if you have a car. A Ricomini bakery that offers breakfast and other meals is only a short walk away. The Cathedral is just up the street. Our favorite coffee/breakfast spot, Cabra Tosta, is a short drive away.

Posted by , from CLIFTON on Oct 4, 2023

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Comment from Hotel Management

Oct 9, 2023 by Front Desk - Hotel Colonial

Thank you for staying with us! Our mission is to make the stay of our guests one of excellence in quality, cleanliness and service. We encourage our guests to feel free to contact the front desk staff at any time if they encounter any issues during their stay; they will gladly assist you in any way they can. We appreciate your feedback and look forward to seeing you another time soon!

5 out of 5
It is a very interesting old place with plenty of character and a fascinating history behind it. The decor is quite retro. I had a nice view out my window.

Posted by , from Raleigh on Mar 12, 2023

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Comment from Hotel Management

Mar 12, 2023 by D. Ayala - Front Desk Clerk

Thank you for telling us your experience, we're glad that you enjoyed it. Hope to see you soon again!

5 out of 5
Beautiful building,great area, didn't see any outdoor bistro for quick snack or talk in the back.

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 10, 2022 by Front Desk - Hotel Colonial

Thank you for staying with us! We're glad that you had a great experience with us; our mission is to make the stay of our guests one of excellence in quality, cleanliness and service. We appreciate your comment and look forward to seeing you another time soon!

4 out of 5
Nice customer service

Posted by , from ossining on Jul 7, 2022

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Comment from Hotel Management

Jul 7, 2022 by D. Ayala - Front Desk Clerk

Thank you for staying with us!

5 out of 5
Beautiful historic structure. Cleanliness.

Posted by on Jan 9, 2022

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Comment from Hotel Management

Jan 9, 2022 by D. Ayala - Front Desk Clerk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This is my favorite hotel in the city.

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 2, 2021 by Front Desk - Hotel Colonial

Thanks for staying with us! We're glad you had a excellent experience with us; our mission is to make our guest's stay an excellent quality one. We appreciate your feedback

4 out of 5
Very nice Antique building clean and quiet

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 14, 2021 by Ashneidy Bosques Báez - Front Desk Clerk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean. Very quiet. A/C worked great.

Posted by on Sep 1, 2021

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Comment from Hotel Management

Sep 1, 2021 by D. Ayala - Front Desk Clerk

Apreciamos su comentario. Gracias por hospedarse con nosotros.

Property Features

Hotel Colonial offers its guests a terrace. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Colonial Mayagüez hotel is smoke free.

  • 29 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1920
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Colonial offers 29 air-conditioned accommodations with complimentary newspapers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 38-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers. This Mayagüez hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Netflix
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Hotel Names

  • Hotel Colonial Mayaguez
  • Hotel Colonial
  • Colonial Mayaguez
  • Hotel Colonial Hotel
  • Hotel Colonial Mayagüez
  • Hotel Colonial Hotel Mayagüez

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.