Posted Sep 16, 2015
The standards at this The W were not what I normally experience at other W's . The room was clean but very basic and the upkeep was lacking- dirty walls , missing trim , chipped paint , mould in the shower grout. The 'free' breakfast was actually two $20.00 coupons that could be used on any meal . We chose breakfast , it was not good-cold food , stale croissants , cold coffee . All in all very disappointing when we had splashed out for a swankier hotel ! The motel that I stayed in the night before for $130.00 less was actually a better experience. When I complained they were very apologetic and offered me 1500 starwood award points which I think values at $3.40 !