Great room, ok bathroom, excellent hotel.
Posted Mar 11, 2016 on Hotels
We've never had a bad stay at any of the Ritz Carlton hotels that we've stayed at, and this hotel was no exception even though it is operated by Four Seasons. We decided to upgrade our room to a suite since we were traveling with two other couples and thought the extra room would be nice for us to hang out and not be on top of each other. We had an extra mini fridge brought to our room for some adult koolaid and the hotel staff was excellent in making special accomodations for us. The corner room view was fantastic of both Michigan Ave and Navy Pier. The only disappointment was the bathroom. I was surprised there were no double sinks, even though there was plenty of room for it, and also limited outlets. The one outlet by the sink was absolutely useless if my husband and I were both trying to get ready at the same time, as one would need the sink and the other the plug in. The shower was ok, again, you would expect a nice walk in marble or stone shower, but this was not the case. On a last note, we enjoyed that this hotel was connected to Water Tower shopping. It was nice to be able to dump our bags off at the room when we needed to. Overall excellent hotel.