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Get an overview of this hotelElegant Chicago property atop Water Tower Place

A stay at The Ritz-Carlton, Chicago places you in the heart of Chicago, steps from Broadway Playhouse and John Hancock Center.

This 5-star hotel is close to Millennium Park and Art Institute of Chicago.

Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and DVD players. Cable television is provided for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities include concierge services, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Renovations & Closures

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The fitness center provides exercise equipment, fitness classes, and personal trainers. The Spa at The Carlton Club offers a range of beauty services and in-room massage, as well as an indoor pool and spa tub; the adjoining sun deck features views of the city and lake.

The 24-hour business center includes complimentary Internet access and computers available for guest use. Children receive a toy and cookies upon arrival.

The property is pet-friendly and smoke-free. Fines apply for smoke-free violations.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Total number of rooms - 434 
  • Number of floors - 15 
  • ATM/banking 
  • Indoor pool 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Computer station 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Children's club 
  • Meeting rooms 13 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Steam room 
  • Wedding services 
  • Smoke-free property 

Family Friendly Amenities

  • Indoor pool  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • DVD player  

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Cable TV service 
  • In-room climate control (air conditioning) 
  • In-room massage available 
  • Room service (limited hours) 
  • Down comforter 

Where to Eat

Deca Restaurant + Bar - A casual elegance of art-deco-inspired décor and contemporary classic cuisine come together for a brasserie-inspired experience. Serving breakfast, lunch and dinner, Sunday brunch and afternoon tea.

Nearby Things to Do

  • Bicycle rentals nearby 
  • Yoga classes/instruction on site 

Spa Services

  • Manicures and pedicures 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of USD 100 per pet, per stay
  • Up to 25 lb

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: USD 4 for adults and USD 26 for children (approximately)
  • Self parking fee: USD 48.00 per day
  • Valet parking fee: USD 67.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chicago Four Seasons Hotel
  • Chicago Ritz-Carlton
  • Four Seasons Hotel Chicago Ritz-Carlton
  • Ritz-Carlton Chicago
  • Ritz-Carlton Chicago Four Seasons
  • Ritz-Carlton Chicago Four Seasons Hotel
  • Ritz-Carlton Four Seasons
  • Ritz-Carlton Four Seasons Hotel
  • Ritz-Carlton Chicago Hotel
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.