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Room type

Room, 2 Double Beds, Lake View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Deluxe Suite (Executive)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Deluxe Suite

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 2 Double Beds, City View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Get an overview of this hotelElegant Chicago property atop Water Tower Place

A stay at The Ritz-Carlton, Chicago places you in the heart of Chicago, steps from Broadway Playhouse and Hancock Tower.

This 5-star hotel is close to Millennium Park and Art Institute of Chicago.

Make yourself at home in one of the 435 air-conditioned rooms featuring minibars and DVD players. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

The fitness center provides exercise equipment, fitness classes, and personal trainers. The Spa at The Carlton Club offers a range of beauty services and in-room massage, as well as an indoor pool and spa tub; the adjoining sun deck features views of the city and lake.

The 24-hour business center includes complimentary Internet access and computers available for guest use. Children receive a toy and cookies upon arrival.

The property is pet-friendly and smoke-free. Fines apply for smoke-free violations.

  • 24-hour front desk 
  • Total number of rooms - 435 
  • Number of floors - 15 
  • Babysitting or childcare 
  • Indoor pool 
  • Bar/lounge 
  • Business center 
  • Concierge services 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Express check-in 
  • One meeting room 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Steam room 
  • Wedding services 
  • Smoke-free property 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Designer toiletries 
  • Slippers 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • In-room massage available 
  • Climate control 
  • Room service (limited hours) 
  • Down comforter 

Where to Eat

Deca Restaurant + Bar - A casual elegance of art-deco-inspired décor and contemporary classic cuisine come together for a brasserie-inspired experience. Serving breakfast, lunch and dinner, Sunday brunch and afternoon tea.

Nearby Things to Do

  • Bicycle rentals nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out time is noon

Payment types


Pets allowed, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

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