Must stay at the James Chicago! Posted May 12, 2015
I can't say enough good about the James Chicago! We stayed for my daughter's birthday weekend, and I raved to my husband upon our return that EVERY person we encountered at the hotel was friendly and helpful. I'd recommend the James if you expect excellence and are surprised when it's actually in place. Being from the South, I'm always looking for truly good hospitality, and our trip to the James and the city of Chicago was outstanding for friendliness and courtesy, and as a bonus--good manners. The James staff demonstrated a real and genuine care for the quality of our experience while in Chicago overall, and not just trying for a good review. Do yourself a favor and stay there. Additionally, you can't beat the location, which is in the center of everything.
Comment from Hotel Management
May 15, 2015 by Stephen Blackford, Hotel Management
I am very happy to hear that everything during your daughters birthday weekend went well. Next time you will have to bring your husband up so he can experience first hand the excellent service that our team members offered you. It never gets old hearing about our level of service, it is the most important thing to us her at The James. We look forward to welcoming you back during your next visit to Chicago.