4.5 out of 5

Get an overview of this hotelLuxury hotel on the Mag Mile, with rooftop dining

Popular property highlights

Free WiFi
Restaurant
24-hour business center
Smoke-free property
24-hour front desk

With a stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, you'll be centrally located in Chicago, steps from Tribune Tower and minutes from Wrigley Building.

This 4.5-star hotel is close to John Hancock Center and Millennium Park.

Make yourself at home in one of the 312 air-conditioned rooms featuring DVD players and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access. 13 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a smoke-free property.

  • Free newspapers in lobby 
  • Bar/lounge 
  • Total number of rooms - 312 
  • Safe-deposit box at front desk 
  • Express check-in 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Gift shops or newsstand 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 17 
  • Valet parking (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • 24-hour health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Rooftop terrace 
  • Luggage storage 
  • Shopping on site 
  • Restaurant 
  • Year Built 1928 
  • 24-hour business center 
  • Smoke-free property 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator (on request) 
  • Free bottled water 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Plasma TV 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room climate control (air conditioning) 
  • Daily housekeeping 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room safe 

Where to Eat

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has a restaurant onsite.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Segway rental/tour nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
  • Dogs and cats only
  • Up to 25 lb

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: USD 71 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection
  • Conrad Chicago Hotel Chicago
  • Conrad Hotel Chicago

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

Parking Package

Book a stay in a "Parking Promotion" rate category and receive self parking for 1 vehicle with in/out privileges. Must book "Parking Package" rate plan to receive benefits. Not valid with any other discount, coupon, or offer. Other restrictions may apply.


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