Beautiful hotel, disappointing stay
Posted Oct 15, 2015 on Expedia
I was very disappointed in my recent stay. I've stayed here before, and had wonderful experiences. Within 30 minutes of arrival, a hot shower was desired. The handle fell off in my hands. The shower leaked water all over the floor. There were stains on the bedspread. Cable continuously tiled in and out. To the hotel's credit, a serviceman was sent to the room, and the handle issue was fixed immediately. I don't often complain about hotels or restaurants that I frequent, but after staying here before, I was so disappointed that I felt it warranted my input. For over $1,100 for 3 nights, I expected far more. Sat at the bar in the hotel, and was stared at my the bartenders (two of them) for minutes before being offered service. Refills were only when I asked for them. Just not the experience I was hoping for.