These rooms are right behind the elevators so all you hear, all night long, are the elevators. Sounds like you are living on a runway.
Unfortunate as everything else was great
Comment from Hotel Management
Nov 29, 2016 by Brittany , Hotel Management
Thank you for taking the time to share with us your experience while staying at Swissotel Chicago. I do apologize for the disruptions you experienced with our elevator system. We do try to turn most off at night to better help with the noise but pending occupancy and high business demands often times we are unable to. Thank you again and we hope to welcome you back in the future.