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Swissotel - Chicago

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
4,371 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Millennium Park
    12 min walk
  • Popular Location
    Art Institute of Chicago
    15 min walk
  • Popular Location
    Navy Pier
    17 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Choose your room

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-10-18. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    Located on a river, Swissotel - Chicago is in Chicago's The Loop neighborhood, an area with good shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Chicago Theatre and Chicago Cultural Center are cultural highlights. Navy Pier and Skydeck Ledge are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Randolph-Wabash Station is 11 minutes by foot and State Station is 11 minutes.

    What's nearby

    • Popular Location
      Millennium Park - 12 min walk
    • Popular Location
      Art Institute of Chicago - 15 min walk
    • Popular Location
      Chicago Water Tower - 17 min walk
    • Popular Location
      Navy Pier - 17 min walk
    • Popular Location
      Chicago Children's Museum - 19 min walk

    Getting around

    • Millennium Station - 9 min walk
    • Randolph-Wabash Station - 11 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 29 min drive

    Restaurants

    • The Palm – Serves breakfast, lunch, and dinner daily.
    • Amuse – Lobby lounge with a bar. Serves light fare daily.
    • Onsite dining venue #3 – Restaurant. Serves breakfast daily.

    About this property

    Swissotel - Chicago

    This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and valet parking. All 661 rooms provide conveniences like refrigerators and coffee makers, plus iPod docks and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi, and wired Internet.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 57 per night
    • Valet parking: USD 70 per night

    Food and drink

    • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 5-22 per person
    • 1 restaurant and 1 coffee shop/café
    • 2 bars/lounges
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Spa services

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Grocery/convenience store
    • Laundry facilities
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • French
    • German
    • Russian
    • Spanish

    Business services

    • Business center
    • Computer station
    • Conference center

    Spa

    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible (may have limitations)

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • Cable channels
    • iPod dock
    • LCD TV
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • In-room massage
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Activities

    • Beach access
    • Bicycle rentals
    • Golfing
    • Hiking/biking trails
    • Kayaking
    • Sailing
    • Windsurfing

    Where to eat

    • The Palm – Serves breakfast, lunch, and dinner daily.
    • Amuse – Lobby lounge with a bar. Serves light fare daily.
    • Onsite dining venue #3 – Restaurant. Serves breakfast daily.
    4.4

    Excellent

    5 - Excellent
    2,513
    4 - Good
    1,288
    3 - Okay
    322
    2 - Mediocre
    153
    1 - Poor
    95
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

    5/5 Excellent

    Great place Great staff Very comfortable The Palm has good food but very pricey

    Stayed 2 nights in Oct 2019

    3/5

    Swiss-ho-hum

    Beautiful Lobby and great location, but for the $70 it cost to park, no microwave access to heat food in your room to save some $, and just a lack of luxury for the room rate, it was just okay. There are some good views from certain rooms, but if you're going to pay $200+ per night, I would get something closer to more food options and better quality.

    Stayed 1 night in Oct 2019

    3/5

    I liked the location, really downtown. The room was clean and quite comfortable. I didn't like the service. I asked twice for a baby crib, no one came or kept me informed. When I got back to them, they told me there was nothing available anymore. I asked for an extra sheet and blanket. They told me it will be sent to our room, but again nothing was done. Very deceived about the service and the communication!

    Stayed 1 night in Oct 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

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