4.4 out of 5
Excellent!
See all 168 Travelocity Guest Reviews

Get an overview of this hotelLavish Chicago hotel where the lake and river meet

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Smoke-free property

A stay at Swissotel - Chicago places you in the heart of Chicago, walking distance from Aon Center and Harris Theater.

This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

Make yourself at home in one of the 661 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.

Swissotel - Chicago

323 E Wacker Dr IL 60601

Hotel Amenities

Hotel Amenities

The Swissotel - Chicago is 4 blocks from the Magnificent Mile. A large health club with an indoor pool, a spa tub, and a sauna is on site. A staffed business center provides complete secretarial, printing, binding, copying, and shipping services. WiFi is complimentary in common areas and 10 conference rooms may come in handy for business travelers. The hotel is smoke-free.

  • Television in common areas 
  • Smoke-free property 
  • Indoor pool 
  • Spa tub 
  • Free newspapers in lobby 
  • Health club 
  • Restaurant 
  • Business center 
  • Coffee shop or café 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Number of floors - 43 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Fireplace in lobby 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Express check-in 
  • Luggage storage 
  • Total number of rooms - 661 
  • Spa treatment room(s) 
  • Conference center 
  • Self parking (surcharge) 
  • Sauna 
  • Spa services on site 
  • Children's pool 
  • Wedding services 
  • Year Built 1988 

Internet

Available in all rooms: Wireless internet access ( USD 14.95 per 24-hour period ), Wired internet access ( USD 14.95 per 24-hour period )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Refrigerator 
  • Wired high-speed Internet access (surcharge) 
  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Designer toiletries 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • iPod docking station 
  • Cable TV service 
  • WiFi (surcharge) 
  • In-room massage available 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

The hotel includes three onsite restaurants. The Geneva serves a buffet-style breakfast; Amuse serves coffee, beverages, signature cocktails and seasonal small plates; and The Palm serves steak, seafood, and Italian specialties for lunch and dinner. Room service is available 24-hours, with a limited menu option after 10:00 PM.

Nearby Things to Do

The hotel has a full-service fitness center with a 45-foot pool, spa tub, and sauna. (Children must be accompanied by an adult in the health club, fitness facility, and pool). Complimentary fitness "boot camps" are available to guests every Tuesday and Thursday from 5 PM to 6 PM. Group runs/walks are offered every Monday and Wednesday from 6:20 AM to 6:50 AM.

A 20-mile path along Lake Michigan's shoreline is just three blocks east of the Swissotel. Guests can bring their own gear for running, walking, bicycling, or inline skating. In addition, guests may rent bicycles, inline skates, or open-air, pedal-powered buggies for groups at several beachfront locations. During summer months, Oak Street Beach, one mile north, is popular for sunbathing and for swimming when lifeguards are on duty. Also in summer, beach volleyball courts are available for rental or pickup games. Public tennis courts and a public golf course are both five miles northeast of the hotel.

The recreational activities listed above are available either on site or near the hotel; fees may apply.

  • Kayaking nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 

Spa Services

The 42nd-floor fitness center and spa offers an extensive menu of Ecocentric™ Spa Services using Pangea Organic Ecocentric Products, including massages, body treatments, facial treatments, and manicures/pedicures. Advance reservations required for massages and spa treatments.

  • Manicures and pedicures 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 1 per room (up to 25 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chicago Swissotel
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


Sorry, we seem to have had an issue loading our review content. Try again?