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SpringHill Suites by Marriott Chicago Waukegan/Gurnee

3-star property
4101 Fountain Square Pl, Waukegan, IL 1-855-201-7819
4.5 out of 5
Wonderful!
See all 17 travelocity Reviews

"The bed was comfortable and the room was clean. My only complaint is that the shower curtain was too short so that water flowed onto the bathroom flo ... " More

By a verified traveler on Mon 08 May 2023

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Hotel Description

3-star hotel near Six Flags Great America

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Six Flags Great America and Naval Base Great Lakes. Genesee Theater and Rosalind Franklin University of Medicine and Science are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Studio, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$152* Per night/room Apr 29 - Apr 30

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Multiple Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott Chicago Waukegan/Gurnee ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Chicago Waukegan/Gurnee

Everyone (10) Couples (1) Family (8)
1 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Oct 4, 2023 by Hotel Management

I am sorry you did not have a great experience. I hope you can give us another chance in the future and hope you have a wonderful rest of the week.

4 out of 5

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 6, 2023 by Hotel Management

Thank you for the 4 out of 5 rating we truly appreciate it and look forward to seeing you again in the near future.

4 out of 5
The bed was comfortable and the room was clean. My only complaint is that the shower curtain was too short so that water flowed onto the bathroom floor when showering.

Posted by on May 8, 2023

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Comment from Hotel Management

May 13, 2023 by Hotel Management

Thank you for the kind words we truly do appreciate and look forward to seeing you in the near future.

5 out of 5

Posted by on Nov 24, 2022

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Comment from Hotel Management

Mar 25, 2024 by Manager

Thank you for your online review. I hope you have a wonderful week.

5 out of 5
The room layout is weird, the bathroom door exits right next to the bed and tv, no chance to feel like you have any privacy or discretion when you exit a potentially smelly bathroom.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 23, 2021 by GM

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, April Dean General Manager

5 out of 5
I liked the friendly staff, the free breakfast and the selection in the convenience shop. The suite was clean and quiet. I didn't like the 4.95 surprise charge for data in the room.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by GM

Dear Anonymous, Thank you for taking the time to share your feedback. I’m pleased to hear our free breakfast, friendly staff, and convenience shop made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, April Dean General Manager

5 out of 5
Very clean and modern.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

Dear Anonymous, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your clean and modern accommodations. Our hotel aims to provide a great experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Darin Rasmus General Manager

5 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Mar 25, 2024 by Manager

Thank you for your online review. I hope you have a wonderful week.

5 out of 5
Friendly staff, free parking, near lots of eateries.

Posted by , from Ewa Beach on Dec 16, 2019

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Comment from Hotel Management

Mar 25, 2024 by Manager

Thank you for your online review. I hope you have a wonderful week.

4 out of 5
Great staff, clean hotel nice area safe area lots of things to do

Posted by on Nov 25, 2019

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Comment from Hotel Management

Mar 25, 2024 by Manager

Thank you for your online review. I hope you have a wonderful week.

About the SpringHill Suites by Marriott Chicago Waukegan/Gurnee

Location 4101 Fountain Square Pl, Waukegan, IL 60085

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 346 square feet (32 square meters) and includes conference space. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Chicago Waukegan/Gurnee. Free self parking is available. This 3-star Waukegan hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 346 sq ft of conference space
  • 32 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Waukegan Station (6.9 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Chicago Waukegan/Gurnee offers 120 accommodations with iPod docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SpringHill Suites Marriott Hotel Waukegan/Gurnee
  • SpringHill Suites Marriott Waukegan/Gurnee
  • SpringHill Suites Waukegan/Gurnee
  • SpringHill Suites Marriott Chicago Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Chicago Waukegan/Gurnee Hotel
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  • SpringHill Suites by Marriott Waukegan/Gurnee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.