4.5 out of 5

"The hotel was very clean. Staff was very pleasant. The room was comfy. Most of all is was very quiet. " More

By a verified traveler on Mon 09 May 2016

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Hotel Description

At Sheraton Suites Chicago Elk Grove you'll be 3.1 km (1.9 mi) from Heritage Park and 4.3 km (2.7 mi) from Rainbow Falls Waterpark. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

Free WiFi, sofa beds, and sitting areas are featured in all 253 rooms. Refrigerators and room service make in-room dining convenient. Premium bedding and free toiletries are nice touches to enhance your stay. Flat-screen TVs, coffee/tea makers, and free newspapers are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 7 meeting rooms, conference space, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and laundry facilities. There's also the convenience of extended parking.

Sights within a 10-minute drive of this 3.5-star Elk Grove Village hotel include Legoland Discovery Center and Alexian Brothers Medical Center.

Traditional Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94 per night

Traditional Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Chicago Elk Grove ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great place to stay.

Pros: They had free cheesecake and other goodies.
The hotel was very clean. Staff was very pleasant. The room was comfy. Most of all is was very quiet.

Posted by on May 9, 2016

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4 out of 5

Just okay.

My stay was nice except I didn't get a map, there weren't many signs to show where facilities were, wasn't told check out time or hours of facilities, and restaurant was expensive. Housekeepers were very nice though. I loved the layout of the room but the bed wasn't comfortable.

Posted by , from Illinois on May 3, 2016

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2 out of 5

Quick Trip

Pros: Location
Cons: Updates to hotel and when a customer asks for something please make sure it gets done.
Hotel is in a nice area but it's dated. Hallways showed age and wallpaper was peeling at bottom. Windows had condensation and mold on them in corners along with mold in grout of tiles in bathroom. We had standing water in the bath tub above our ankles complained to front desk and nothing was done about it. The location is very nice but hotel needs some updating and TLC.

Posted by , from Illinois on Oct 24, 2014

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5 out of 5

This hotel met all my needs for a family visit

Pros: Quiet
Cons: No free Internet
The 2 room suite was perfect for family visit with adult children and grand children. The pool was clean and perfect temperature, the fragrance in the lobby was soothing. The hotel staff was warm and welcoming, and the location was ideal for shopping and traveling to where my children live, Elk Grove Village and Des Plaines. I slept so well in the bed, no airport noise ever. Will return here for future visits.

Posted by , from New Hampshire on Sep 18, 2012

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Comment from Hotel Management

Oct 18, 2014 by SSELK

Dear RNVA, Thank you for the great review! I could not have wrote it better myself, great location, grat staff and great service. Again, thank you for the review and we look forward to seeing you during your future visits! Sincerely, SSELKGM

5 out of 5

Wonderful for family

Pros: Close restaurants, Quiet
We have stayed here multiple times as this is close to our family. However, there are many other reasons to stay here - price, location and pools make it a great value.

Posted by , from Green Bay on Apr 12, 2011

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5 out of 5

Great place

Cons: No free Internet
The location is not very good but other than that, everything was very good. Rooms are very very nice and clean. But there was no free internet.

Posted by on Feb 9, 2011

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2 out of 5

Don't use the hot tub

Don't use the hot tub because you may get a rash called hot tub folliculitis. WE DID!!

Posted by on Jan 25, 2011

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5 out of 5

Enjoyed to stay here

I will stay here again if I come to Chicago.

Posted by on Mar 13, 2010

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5 out of 5

Good Family Stay

This was a great place for our family to stay. The suite is great to have with kids. Nice tv's, quiet rooms (we never heard anyone in adjacent rooms. Indoor pool is small, but perfect for our kids. Front desk staff was helpful. Bathroom is a little small for a suite. The pocket door from the bedroom to the bathroom was in terrible shape...noisy when opened, with paint scraping off the door. Would probably be only a minor repair, but it was the only annoyance/negative in our room.

Posted by on Jul 31, 2009

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5 out of 5

Great hotel, great value.

I was quite pleased. It felt like my own little apartment for the weekend. Microwave and fridge an added surprise. And the bed was heavenly! So comfortable, I want one just like it for my home. Rates, very reasonable.

Posted by on Feb 5, 2009

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Property Features

Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. There are 7 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available. This 3.5-star Elk Grove Village hotel is smoke free.

  • 253 guestrooms or units
  • 7 levels
  • 7 conference rooms
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (17.6 km / 10.9 mi)
  • Train station: Arlington Heights Station (6 km / 3.7 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sheraton Suites Chicago Elk Grove offers 253 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sheraton Suites Chicago Elk Grove has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The hotel offers an indoor pool. Sheraton Fitness provides focused workouts with treadmills, stair machines, a stationary bike, and strength-training equipment. The hotel and office park location is surrounded by a jogging trail.

One block from the hotel, the Ned Brown Forest Preserve (also known as Busse Woods) provides jogging, biking paths and a lake for fishing and canoeing. Arlington Lakes Golf Course, 2.6 miles from the hotel, and Bloomingdale Golf Course, 11 miles from the hotel, is open to the public.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 17 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elk Grove Village Sheraton
  • Elk Grove Village Sheraton Suites
  • Sheraton Elk Grove Village
  • Sheraton Suites Elk Grove Village
  • Sheraton Suites Hotel Elk Grove Village
  • Sheraton Suite Elk Grove
  • Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
  • Sheraton Suites Elk Grove Village Hotel
  • Sheraton Suites Chicago Elk Grove Hotel
  • Sheraton Suites Chicago Elk Grove Elk Grove Village
  • Sheraton Suites Chicago Elk Grove Hotel Village

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.