Lakeview room on 13th floor amazing Posted Jul 30, 2015
The hotel was not as bad as everyone said however their staff was one of the rudiest bunch i have ever dealt with they love the word NO and Sorry!. Our room was nice for the cost but be careful when booking a lakeview room doesnt mean u will see the lake.. being on the 4th floor at first with a view of trees and trash cans after offering for them to refund me so we could go elsewhere they then decided to change us...Calling reservations ahead of time which i did , (rude as well)to get an upper floor and a new room got me nowhere. They bath toliet ran all the time, tub had mold growing in and around it.... I think if this hotel had much better customer service that did NOT include NO and they really cleaned the rooms it would be great!... The view was AWESOME!