Posted Nov 27, 2016 on Hotels
First, great location! This is one block off of Michigan Ave. However, this hotel is highly priced for the amenities...2 elevators, but very small and slow, so there was always a line to get up or down. Also, the rooms are a bit eccentric...the one bathroom was through the main bedroom, so our 3rd person, who slept in the Murphy bed, had to go through our room at night in order to use the bathroom, which was a bit awkward since he was a 17-year old exchange student from Spain.
Also, the hotel shows its age...paint cracking, but a charming old building, too. Hotel staff were VERY reactive to any issues/requests, which was really nice! WiFi was fairly decent.
Overall, not a bad stay, but not a great value, either. Thus, 3 of 5 stars.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for your review! I'm so happy to se you enjoyed the location. They you for your compliments to our staff. I am disappointed to see that you experienced difficulty with the elevator and that the layout of your room was not comfortable for your needs. We do hope that you'll choose to stay with us again so that we may exceed your expectations.