Nice hotel, great location,very small elevators
Posted Apr 20, 2016 on Expedia
Hotel location was great for us(across from 360-John Hancock Bldg.).On Miracle Mile, close to Hop on Hop Off., Plenty of places to eat. The only negative was the elevators. There are 2 small elevators. At busy times, we would have to pass up 2-3 elevators because there wasnt any room. Only 1 of the 2 goes to the bar on floor 18. We finally took the guest elevator to 17 and walked up these unpleasant stairs which I am sure they do not expect guests to use. Bar had a pleasant outside seating area. We got here before check in and stayed after checkout-no problem storing luggage and seeing the town. After reading trip advisor, we chose to take the Blue Line from OHare to Clark/Lake Station then a $10 taxi ride to hotel. This was extremely easy and I would recommend. Much cheaper than Go Express.
Comment from Hotel Management
Apr 23, 2016 by alyson, Hotel Management
Thank you for the lovely review! I'm so glad to see that you had an enjoyable stay with us and enjoyed the location of the hotel as well as the access to the surrounding city attractions. I'm also glad to hear that you enjoyed the rooftop bar! I'm sorry to hear about your difficulties with the elevator. I understand it can be difficult navigating the hotel when the elevators are busy. We do hope to have the pleasure of hosting you as a guest again soon!