Lakeside luxury and comfort
Posted Jan 19, 2016 on Expedia
Next to the Hancock building (Willis Tower) and Lake Michigan one block from Michigan Avenue, this is an upscale boutique hotel in an old building. It's similar to a 4-star hotel in a major metropolitan European city - tiny elevators, renovated older building, tiny rooms with modern bathrooms and supreme bed linens. Some of the basic furnishings need repair (chipped paint and paneling, carpet stains, worn out headboard) but the major amenities have been upgraded. Multiple outlets and USB charging ports next to the bed and at the desk, several internet connectivity options, fully stocked minibar with microwave, spa-style shower with detachable hand spray.
The staff is professional and courteous, the lobby is elegant and pleasant and the on-site rooftop bar and main level restaurant don't get in the way if you're just a hotel guest. Self parking is down the block at a secure underground garage.
Comment from Hotel Management
Jan 19, 2016 by Alyson, Hotel Management
Thank you for the lovely words about your recent stay with the Raffaello Hotel! I'm glad to see that you enjoyed the amenities and all that the hotel has to offer. We look forward to the opportunity to have you as a guest again!