Ratings based on 4,838 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from Menomonee Falls, WI

Close to N. Michigan Avenue

Posted Dec 20, 2016
Pros: Everything
Cons: Nothing
Location: Located on E. Walton Place. Close to Water Tower Shops, Bloomingdale's, John Hancock Building and the stores of Michigan Ave
The Millennium Knickerbocker is charming hotel located on E. Walton Street and 1 block East of the ever popular Michigan Avenue. Upon entering the hotel there is a cocktail lounge to one side and the other side is Nix Restaurant which serves breakfast and lunch daily. The food at Nix is very good on both the two times that I went there. I had a Standard King Sized Room. The room was tastefully decorated with what I believe was a 42" TV. This was my first stay at the Millennium Knickerbocker and I must say I love everything about this charming hotel.
4 out of 5
Recommended
for Everyone
by A traveler from Middleton, WI

Good location, decent place, so-so cafe

Posted Nov 25, 2016 on Expedia
Pros: Location!
Cons: Shower design, cafe' service.
Location: Oak Street shops, Michigan Avenue, John Hancock Center, Contemporary Museum of Art, Water Tower Place, Northwestern Univ Hospital.
Spent a weekend here and the location is great, right near the Hancock Center and 1/2 block from Michigan Ave. This older but refurbished hotel is a very reasonable choice, and the staff overall was helpful. The rooms are small (as expected in this location) but comfortable and useable. HVAC in the room was very hard to adjust, nor could we get the fan to work at all well, so the room was quite stuffy much of the time. Beds are comfortable, as are the furnishings. Our shower layout was poorly designed but worked well once you doused yourself while getting the water running. Our only problem was with the cafe' on the main level. Poorly organized, poor service (very poor!) and not worth the prices. Zip around the corner to the Hilton or across to the Drake instead. In all fairness, the Food and Beverage manager did reply to our comment about the poor cafe' service, but warning to others!
3 out of 5
by A traveler

Posted Nov 23, 2016 on Hotels
At first they couldn´t find my reservation and they wanted ME to start calling hotels.com to figure it out. Turns out the computer skipped a (swedish) letter in my surname, but if the hopeless guy behind the desk would have searched my first name he would find it.
3 out of 5
by A traveler from Portland, United States of America

Well located. Room small. Hated the bathroom.

Posted Nov 22, 2016 on Expedia
Staff acceptable except for service in attached cafe- that was below par. Food in cafe very over priced for what it was.
3 out of 5
by A traveler

This traveler left a rating score only Posted Nov 22, 2016 on Hotels
5 out of 5
by A traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A traveler from US

Close to the shopping malls

Posted Nov 19, 2016 on Expedia
Pros: The price
Location: Shopping.
Great location, staff, and price. The room is big.
3 out of 5
Recommended
for Everyone
by A traveler from New York, NY

Perfect hotel for shopping in Chicago

Posted Nov 19, 2016 on Expedia
Pros: Location
Location: Shops on Michigan Ave, Oak and Rush Streets.
The hotel is in a great location, you can walk to all shops and restaurants in Chicago. The hotel is an icon in Chicago, it is old but well kept. The staff in the reception was nice but in the front they were terrible. They never opened those heavy doors to guests to come in and out with their suitcases, it happened to us and I noticed with others too. The elevators are really old but working well. The room is large, the bed was ok, the bathroom was clean and new, but the heater was very loud and kept waking me up at night. Breakfast in the hotel restaurant was really good.
5 out of 5
Recommended
for Everyone
by A traveler from US

Great location to North Michigan ave.

Posted Nov 19, 2016 on Expedia
Staff is very caring to make your stay an enjoyable experience.
5 out of 5
Recommended
for Everyone
by A traveler

Posted Nov 18, 2016 on Expedia
Excellent service. Nice staff at the desk. At the bar, seemed the two bartenders did not get along and one was making it clear by being very rude to the other.