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4.3 out of 5

"The refrigerator is very small. Smaller than most small refrigerators in rooms. The property is beautiful with lots of plants and big beautiful trees ... " More

By a verified traveler on Wed 11 Oct 2023

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Hotel Description

Spa hotel near Lighthouse ArtSpace Chicago

Downtown Chicago stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Lighthouse ArtSpace Chicago and Newberry Library. Chicago History Museum and Oak Street Beach are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. You'll appreciate the gym, bar/lounge, and coffee shop.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Mar 31 - Apr 1

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed Accessible, Roll-in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Claridge House ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Claridge House

Everyone (7) Couples (4) Family (3)
5 out of 5
The refrigerator is very small. Smaller than most small refrigerators in rooms. The property is beautiful with lots of plants and big beautiful trees on the block. Walking distance from everything from dinner to Walgreens.

Posted by on Oct 11, 2023

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Comment from Hotel Management

Oct 19, 2023 by Nick Cuba- Director of Rooms

Tina,Thank you so much for the feedback and 5 star review!We hope to host you at the Claridge House next time you are in the Chicago Gold Coast.

5 out of 5

Posted by , from Lewis center on Sep 3, 2023

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Comment from Hotel Management

Oct 28, 2023 by Nick Cuba- Director of Rooms

Bridgett,Thank you for the review of the Claridge House!We hope you choose us again next time you visit Chicago.

5 out of 5
Great property from the start. The ladies at the desk were friendly and helpful. I drive from Boston so I’m always exhausted when I arrive places. I was able to grab a drink and check in easy peasy! There is security overnight at the door front entrance, which is lovely. Coffee in the morning or there are great options at either corner. The Saturday morning farmers market was an awesome surprise! Thanks!

Posted by on Aug 28, 2023

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2 out of 5
Never was able to speak with someone capable of adding an extra night to my stay and let me pay for early check and info bout parking

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 11, 2023 by Nick Cuba- Director of Rooms

Samantha,Thank you so much for the feedback you provided. Your feedback is truly a gift to help us continue to do better and better at our hotel.I am so sorry to hear that you were not fully satisfied with your stay and that we were unable to answer the questions you had.If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel. Thank you again for the feedback!

5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

Jun 11, 2023 by Nick Cuba- Director of Rooms

Adolfo,Thank you for leaving us a review!We hope to see you again soon!

4 out of 5
Great atmosphere at the bar, a lively group of people there in the evening. Room was clean and comfortable when we checked in. However, there was no service (to make beds, replace bottles of water, clean bathroom) and after I asked they told me that I had to place a request in advance for this service because they do not have enough personnel to clean all the rooms every day! This is an information that should have been provided in advance. The coffee maker did not work but they did not charge me for the room fee that day (which was very polite). The common areas (elevator lobby outside the rooms) were not cleaned regularly. Excellent coffee and croissants at the bar. Overall experience was good.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 23, 2023 by Nick Cuba- Assistant Front Office Manager

Marla,We are glad to hear that you had a great time with us.Thank you for your feedback. We will make sure we follow up with the team.We hope to see you next time you are in town!

5 out of 5
Very polite staff

Posted by on Aug 3, 2022

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Comment from Hotel Management

Aug 4, 2022 by Nikko

Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

3 out of 5
We have stayed at this hotel each year for the past 3 years. It is very reasonably priced and a good value. There is a really nice Italian rest across the street for dining and the best steak house in Chicago Gibson is just down the street, The hotel is older but mostly clean I had a nice room my assistant said her room wasnt that great this time.. Overall I would stay here again and again. They did screw up the reservation through Travelocity the rooms were supposed to be near and yet they couldnt connect the 2 reservations and did not have them on the same floor. When they changed the rooms to the same floor, my asst room wasnt that great.

Posted by , from coral springs on Jun 23, 2022

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Comment from Hotel Management

Jun 26, 2022 by Nikko

Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

5 out of 5

Posted by on May 24, 2022

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5 out of 5
Loved this gem of a hotel! The staff was incredibly helpful and friendly. The location was perfect – – very close to everything but on a quiet street.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 27, 2021 by Thomas H.

Hello Tracy, We are so delighted that you chose to stay with us! We Hope your stay was enjoyable! If your travels bring you back to Chicago, We hope you stay with us! Warmest Regards,

Property Features

Claridge House offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 672 square feet (62 square meters) and includes conference space. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Claridge House. This Chicago hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 12 levels
  • 672 sq ft of conference space
  • 62 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Millennium Station (2.8 km / 1.8 mi)
  • Metro station: Clark-Division Station (0.3 km / 0.2 mi)

Room Amenities

Claridge House offers 165 accommodations with tablet computers and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Tablet
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 1:00 PM.

Boutique Bar - This cocktail bar specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Juniper - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Sushi by Bou Gold Coast - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 14
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10–25 for adults, and USD 10–25 for children
  • Nearby parking fee: USD 60 per night (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge House Hotel Chicago
  • Claridge House Hotel
  • Claridge House Chicago
  • Hotel Indigo Chicago Downtown Gold Coast
  • Claridge House Hotel
  • Claridge House Chicago
  • Claridge House Hotel Chicago

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.