4.3 out of 5

"This is the second time we have stayed at this property. The first time was just my husband and I and the room was perfect! This time we were trav ... " More

By a verified traveler on Thu 04 Jan 2018

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Hotel Description

Enjoy 2 restaurants at this 3-star Elgin hotel

In Elgin

At this Elgin hotel, you'll be within 3 miles (5 km) of Hemmens Cultural Center and 6 miles (10 km) of Grand Victoria Casino. Santa's Village and Raging Buffalo Snowboard Ski Park are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 243 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$99 per night

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Chicago Northwest-Elgin ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Chicago Northwest-Elgin

Everyone (8)
5 out of 5
Really nice room and good breakfast. I will stay there again.

Posted by on Dec 2, 2018

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Comment from Hotel Management

Dec 2, 2018 by Hratch

Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager

5 out of 5
Excellent staff, very clean and quiet. Excellent buffet breakfast, never over crowded.

Posted by , from Mel’s. MN on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hratch

Thank you for being our guest. Hratch Basmadjian General Manager

4 out of 5
This is the second time we have stayed at this property. The first time was just my husband and I and the room was perfect! This time we were travelling with two kids (age 9 and 11). We got a "suite". However, the kids ended up sharing a queen size sofa sleeper. A roll away wouldn't have fit in this room. Still like the hotel. But will re-think options when travelling with the kids.

Posted by , from California on Jan 4, 2018

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Comment from Hotel Management

Jan 8, 2018 by Hratch

Thank you for your feedback. We will be looking into redesigning our suites during our next upgrade. We loved serving you and want to thank you for being our guests. Hratch Basmadjian General Manager

5 out of 5

Loved it!

Gorgeous hotel. This was our second stay there and we will be back!

Posted by on Mar 31, 2017

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Comment from Hotel Management

Apr 3, 2017 by hratch

Thank you for being our guests. Hratch Basmadjian General Manager

5 out of 5

Excellent hotel with pool

Very nice hotel. Welcoming and friendly. Affordable. Breakfast was included and way more than your average free breakfast. You actually have a server. Rooms were dusty. But, beds were clean and comfy. I loved the toiletries provided ... bath and body works! The pool and hot tub were AMAZING.

Posted by , from R on Feb 27, 2017

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Comment from Hotel Management

Mar 1, 2017 by hratch

Thank you for being our guest. Hratch Basmadjian General Manager

4 out of 5
Everything went well! I would go to this hotel again!

Posted by on Aug 18, 2015

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Comment from Hotel Management

Aug 20, 2015 by hratch

Thank you for being our guest. We loved serving you. Hratch Basmadjian General Manager

5 out of 5

Clean and comfortable!

Stayed there a few times now and have always been happily greeted by wonderful staff! The rooms are clean and comfortable and the restaurant (as well as room service) is excellent! I highly recommend this hotel!

Posted by on Mar 24, 2015

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Comment from Hotel Management

Mar 26, 2015 by hratch

Thank you for your feedback. We loved having you as our guest. Hratch Basmadjian General Manager

1 out of 5

Not a good stay

We stayed at the hotel on December 26th. The check in staff were all very friendly and professional. Once we settled into our room (200), we proceed to the attached restaurant for dinner. The restaurant was clean and well lit. The staff was pleasant and the food was delicious. We headed back to our room for the evening and stretched out on the bed. Within minutes of doing so, I noticed a bug crawling on the outer comforter. I killled it and thougt noting of it. Within 45 minutes there were 3 more bugs crawling on the bed. Upon further investigation, I realized that they were bed bugs. I immediately proceeded to the front desk to report this. The night manager was appalled. She wanted to offer us a refund, but because we purchased the room through Travelocity she was unable to do so. We reluctantly accepted a different room on the 8th floor for the evening and were given vouchers for a free breakfast. Needless to say we didn't stay for breakfast in the a.m.. I e-mailed the manager on December 31st and have not yet heard from him. I would avoid this hotel.

Posted by , from Pennsylvania on Jan 8, 2015

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Comment from Hotel Management

Mar 26, 2015 by Hratch

Thank you for your feedback. We are very sorry for the problem and assure you that all measures have been taken to correct the issues. Thank you for being our guest. Hratch Basmadjian General Manager

4 out of 5

Nice indoor pool.

Pros: Free Internet, Quiet
Cons: Poor breakfast
Good service. Clean facilities. Will come back again

Posted by , from Il on Feb 11, 2012

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Comment from Hotel Management

Jan 17, 2015 by Hratch

Thank you for being our guest.

5 out of 5

Excellent value for the price

Pros: Close restaurants, Free Internet, Quiet
A longish drive from downtown Chicago, but not impossible. Good in-house restaurant for dinner (Bennigan's). Only drawback was the slow service in the breakfast room, after which the server, upon receiving a $20 bill in payment for my $7 breakfast, asked me if I wanted change! Courteous, efficient front desk and housekeeping staff...overall recommended.

Posted by , from Michigan on Feb 8, 2011

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Comment from Hotel Management

Feb 7, 2015 by Hratch

Thank you for being our guest.

About the Holiday Inn Chicago Northwest-Elgin

Location 495 Airport Rd, Elgin, IL 60123

Property Features

Holiday Inn Chicago Northwest-Elgin offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (900 square meters). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin. Free self parking is available. This 3-star Elgin hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 900 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (43.3 km / 26.9 mi)
  • Train station: Elgin Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Chicago Northwest-Elgin offers 243 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Bennigans - This sports bar specializes in American cuisine and serves lunch and dinner.

Crystals - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 13.95 per person (approximately)
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago Northwest-Elgin
  • Holiday Inn Hotel Northwest-Elgin Chicago
  • Elgin Holiday Inn
  • Holiday Inn Chicago Northwest
  • Holiday Inn Elgin
  • Holiday Inn Chicago Northwest-Elgin Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.