Only stayed here for work conference at that gave reduced rate. Hotel layout causes excessive walking to just get to your room; again have to wait for 2 elevators spread out from each other plus walking long hallways from elevator location and lobby, just to get between front entrance and your hotel room. I would choose a hotel not as far west as this is located in downtown and also one closer to a train station (especially to a transfer station to make ease of travel even better). There was no room safe or mini fridge and the shower water pressure was very weak it barely rinsed out shampoo!
Comment from Hotel Management
Nov 20, 2015 by Mart Plaza, Hotel Management
Dear Traveler, It is with great regret we fell below your expectations during your stay with us. We agree our location and lobby, which begins on the 15th floor, are indeed unique, but the views overlooking the Chicago River and downtown skyline afford our guests spectacular views! We do want to share that guestroom safes are scheduled to be installed in every guestroom in 2016 and the hotel is indeed situated near three public transportation train stops. The Purple and Brown line trains can be accessed through the Merchandise Mart, which the hotel is directly connected to, so guests do not even have to step outside to get to the train station! In addition, the Blue line train is located 2-1/2 blocks from the hotel which services O’Hare International Airport as a reliable, inexpensive option for guests coming into Chicago! Thank you and we hope you grant us another opportunity to host you in the future.