4.3 out of 5

"Clean and comfortable hotel with a spacious room that included a microwave, small fridge and Keurig coffeemaker. The hotel had a small pool and exerc ... " More

By a verified traveler on Sat 12 Aug 2017

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Hotel Description

Hilton Garden Inn Chicago Downtown/Magnificent Mile puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Wrigley Building and Tribune Tower. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 361 rooms feature free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Weber Grill, is open for breakfast, lunch, and dinner. Enjoy the fitness center and spa tub. Business travelers can take advantage of meeting rooms, a business center, and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 3-star Near North Side hotel, attractions include John Hancock Center and Chicago Theatre.

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76 per night

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Chicago Downtown/Magnificent Mile ratings based on 78 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Convenient Location in Downtown Chicago

Pros: The cleanliness and amenities.
Cons: The high cost of parking. Almost $50 for an overnight stay.
Location: Sears Tower, Art Institute
Clean and comfortable hotel with a spacious room that included a microwave, small fridge and Keurig coffeemaker. The hotel had a small pool and exercise room. Many restaurants nearby. Parking garage next to hotel with sky-high rates.

Posted by , from Central Illinois on Aug 12, 2017

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2 out of 5
When I checked in, the woman was rude and disrespectful saying that the room booked was not available. When you book through travelocity it gaurentees a room not the exact one. Also stated that my credit card was not valid to verify the room. Which was completely inaccurate as I then put 2 nights stay and room deposit on my card in full. She told me there was nothing she could do but yet after complaining to a manager, they magically found another room with two queen beds. Our room was not vacuumed and smelled like sweat. I had to go and buy febreeze and Lysol. After being gone for the day, came back to our security hook keeping us from being able to open the door and had to wait for maitance to fix it. I complained at the end of my stay and even left early without staying over night the second evening and they would not make any adjustments or accommodations to my complaints of dissatisfaction. Very disappointed in my stay.

Posted by on Jun 19, 2017

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5 out of 5

great place to stay

clean comfortable room with a super friendly staff. close to public transportation and nice reataurants. would stay anytime im in town

Posted by , from illinois on Feb 15, 2017

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3 out of 5

Excellent view, close to tourist activities

Gorgeous view of the city skyline, a good location for walking to all the sights we wanted to see, and a short walk (10 min) from the blue line from O'Hare. Because it was in a busy area we heard quite a bit of traffic noise, although luckily on the 20th floor we could no longer hear people below. Drivers in Chicago seem to use their horns more than they do on the west coast do that's mostly what we heard, that and revving engines, or sirens. The staff was incredibly helpful. They were efficient during checkin/out and let us stash our luggage the day of our flight.

Posted by , from Seattle on Sep 26, 2016

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5 out of 5

Excellent location, rooms, and staff!

Pros: Location, rooms, staff, pool.. excellent!
Location: Walking distance to Navy Pier, tons of shopping, restaurants, redline.
Visited with my wife and children to spend some time in Chicago. Booked this hotel just due to the nice central location, easy walking distance to so many things downtown, and right on top of the red line should I need to trek further out. Really great setup, rooms were comfortable and clean, pool and hot tubs were a must have at the end of the day. There really is nothing bad to say about the place, definitely recommend it.

Posted by , from Tampa, FL on Jul 29, 2016

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3 out of 5

Great location in near North Chicago

Great location in near North Chicago; The lobby was very uninspiring, and the morning coffee was lousy, but otherwise perfectly adequate place to hang your hat for a trip to Chicago

Posted by on Jul 19, 2016

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5 out of 5

Very Good Location

Great Location, Clean, friendly staff especially Jaymes in lobby...very helpful. Downside - Pool very small.

Posted by , from Downtown Chicago on Jul 12, 2016

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3 out of 5

Great location

Great location, bathroom wasn't very clean. Toilet looked like it was used right before we arrived. Front desk staff need to smile, they were just going through the motion.

Posted by on Jul 11, 2016

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5 out of 5

Convenient location

Pros: Clean rooms and lobby and friendly staff
Cons: Vent in bathroom as got steamy when shower on
Location: Walking distance of Michigan Ave and Navy Pier. PF Changs just down the block
Within walking distance of major shopping and also to Navy Pier. Very clean and staff were friendly and eager to help. We'd definitely stay here again.

Posted by , from Moline, IL on Jul 2, 2016

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5 out of 5
Pros: The hotel room was updated, exceptionally clean and beds are comfortable.
I had a great experience at this hotel. There was a mix up on my room type and it was resolved with priority.

Posted by on Jun 16, 2016

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About the Hilton Garden Inn Chicago Downtown/Magnificent Mile

Location 10 E Grand Ave, Chicago, IL 60611

Property Features

Hilton Garden Inn Chicago Downtown/Magnificent Mile offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Garden Inn Chicago Downtown/Magnificent Mile. For a fee, parking is available. This 3-star Chicago hotel is smoke free.

  • 361 guestrooms or units
  • 23 levels
  • 5 conference rooms
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.5 km / 17.7 mi)
  • Train station: Chicago Western Avenue Station (5.2 km / 3.2 mi)
  • Metro station: Grand Station (0 km / 0 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and spa tub on the 12th floor of the Hilton Garden Inn Chicago Downtown/Magnificent Mile offers city views through three walls of glass. A fitness center provides treadmills, elliptical machines, exercise bicycles, and weight-training machines, plus free weights. For yoga and Pilates enthusiasts, the front desk has a Stay Fit Kit with mat, band, resistance rope, and medicine ball in a carrying case (complimentary during stay).

Less than a mile from the hotel is a 20-mile path that winds along the lake and is popular for running, walking, and in-line skating.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 17.99 for adults and USD 8.95 for children (approximately)
  • Self parking fee: USD 48 per day
  • Valet parking fee: USD 64 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chicago Downtown Magnificent Mile
  • Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
  • Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
  • Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
  • Hilton Garden Inn Downtown/Magnificent Hotel
  • Hilton Garden Inn Downtown/Magnificent

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.