Skip to main content
Beginning of main content
4.0 out of 5

"Just a great stay all the way around. staff was courteous, very convenient to Ohare airport, clean, felt safe in the area. " More

By a verified traveler on Mon 11 Oct 2021

Enter dates to see availability

Hotel Description

3-star hotel near Allstate Arena

Close to airport

At this Mount Prospect hotel, you'll be within 3 miles (5 km) of Lake Park and 6 miles (10 km) of Ned Brown Forest Preserve. Randhurst Village and Allstate Arena are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Apr 7 - Apr 8

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Traditional Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Mt Prospect O'Hare ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Mt Prospect O'Hare

Everyone (4) Couples (1)
4 out of 5
Great

Posted by , from PLAINFIELD on Jul 8, 2023

Was this review helpful to you?
5 out of 5

Posted by on May 7, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 6, 2023 by Hotel Management

Thank you for the 5 out of 5 rating we truly appreciate it and look forward to seeing you again in the near future.

3 out of 5

Posted by on Dec 2, 2021

Was this review helpful to you?
Comment from Hotel Management

May 13, 2023 by Hotel Management

Thank you for the 3 star rating we truly do appreciate it. I hope you have a wonderful rest of the week.

5 out of 5
Just a great stay all the way around. staff was courteous, very convenient to Ohare airport, clean, felt safe in the area.

Posted by , from Mesa on Oct 11, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2021 by Hotel Management

Thank you so much for the kind words regarding your stay. I will be sure to share your feedback with the team and thank everyone for their efforts. I hope you have a wonderful rest of the week.

3 out of 5
Very close to convenient shopping. Close to specialty stores. Not happy with room services as far as cleaning, towel replacements, trash removal. Our room was not serviced even though we were gone from 9:30am to 5pm.

Posted by on Jun 1, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 15, 2021 by Management

Thank you for taking the time to provide us feedback.

3 out of 5
No airport shuttle. They said they jad one, but didn't tell you it wasn't running. Cold coffee at breakfast bar. No hot coffee till 6am. Room was in need of repair. Don't know what the Red Bloody looking thing on the wall was by the living room tv. Not impressed with staying here again.

Posted by on May 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 15, 2021 by Management

Thank you for taking the time to provide us feedback and we apologize for the miscommunication. Covid highly impacted our services and we hope to regain the normal again soon.

5 out of 5
Newly updated, good coffee, friendly desk person, pleasant view and Privacy. However, there were splatters of something in the bathroom and the shower door kept sliding open, drenching the bathroom floor. If that is not fixed soon, it will damage the room below.

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2019 by Keenan Hartman, GM

Thank you for the review of your stay with us! We do apologize that you had issues with the shower doors, you are right, it can definitely cause some issues that we don't want to have. We hope you will stay with us again in the future!

About the Four Points by Sheraton Mt Prospect O'Hare

Location 2200 S Elmhurst Road, Mount Prospect, IL 60056

Property Features

Four Points by Sheraton Mt Prospect O'Hare offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Four Points by Sheraton Mt Prospect O'Hare also features multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Mount Prospect hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Mount Prospect Station (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.

Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Mt Prospect O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Chicago O'Hare NW
  • Country Inn Chicago O'Hare NW Mount Prospect
  • Country NW
  • Country Chicago O'Hare NW Mount Prospect
  • Country Inn Chicago O'Hare NW
  • Four Points by Sheraton Mt Prospect O'Hare Hotel
  • Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
  • Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Chicago-Hotels-Four-Points-by-Sheraton-Mt-Prospect-O'Hare.h557992-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Four-Points-by-Sheraton-Mt-Prospect-O'Hare.h557992-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Chicago-Hotels-Four-Points-by-Sheraton-Mt-Prospect-O'Hare.h557992-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.