4.2 out of 5

"When I made the reservation I requested a room with a nice view. I followed up with that request the week prior to our visit and I was told a room wi ... " More

By a verified traveler on Mon 15 May 2017

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Hotel Description

A romantic stay in Chicago awaits you at Ambassador Chicago. Within a 20-minute stroll, you'll find popular places like John Hancock Center and Chicago Water Tower. Highlights at this hotel include 2 bars/lounges, a restaurant, and a nightclub.

You can enjoy LCD TVs with cable channels, and all 285 rooms feature free WiFi, safes, and hair dryers. Minibars, Frette Italian sheets, and phones are also available.

The restaurant, The Restaraunt, is open for breakfast, brunch, lunch, and dinner. The Library is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the 24-hour fitness center along with access to rowing/canoeing and free bike rentals. 8600 square feet (799 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Each morning continental breakfast is available. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4-star Gold Coast hotel include Lincoln Park Zoo and Tribune Tower.

Ambassador Chicago ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Nice hotel in a very nice area.

When I made the reservation I requested a room with a nice view. I followed up with that request the week prior to our visit and I was told a room with a nice view could not be guaranteed, it was based on availability at arrival. We arrived shortly after 3, the earliest check in time, and we were told a room with a nice view was not available. We were disappointed but we were provided valet parking to compensate for a portion of our stay. The hotel staff could not be more professional or nicer. We had a room with two double beds, very small and modest, but very clean.

Posted by , from Detroit on May 15, 2017

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4 out of 5

Visiting new grandchild

Publics Hotel offered a nice room at a great price. Excellent staff help. Good coffee bar reasonably priced considering the free refills all day. Within walking distance to public transportation. Hotel restaurant was over priced for our budget, but other restaurants in the area were great.

Posted by , from Texas on Jan 11, 2017

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4 out of 5

Great value. Good location

One block off Rush Street. Hall ways need new carpet, they seem to be 20 yes old. Room was great!

Posted by on Dec 17, 2016

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4 out of 5

Nice boutique hotel near lincoln park

Pros: It was unique
Cons: Cleanliness of the rooms!!!
Overall very nice boutique hotel with a great coffee shop. Our room was in DESPERATE need of a deep clean. There were mystery stains on the carpet and the walls and baseboards were scuffed up (and that is not something I would usually even notice- this was very obvious).

Posted by , from Los Angeles on Oct 20, 2016

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4 out of 5

Nice, Quiet and convenient

Pros: Quiet hotel and neighborhood.
Cons: Coffee in the room would be nice.
Location: Quiet residential neighborhood close to Magnificent Mile and less than 2 blocks from the lake.
Hotel was very clean and quiet. I will try to stay at the Public Chicago on my next stay if I am able.

Posted by on Aug 24, 2016

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5 out of 5

Boutique hotel with a great staff!

Pros: The staff was very personable and friendly. Décor and public spaces were inviting and comfortable. Great location in a beautiful neighborhood
Cons: More plugs, bigger bathroom.
Location: Beautiful residential neighborhood within walking distance to Lincoln Park and Zoo, Lake Michigan and amazing shopping.
We stayed in a loft room for an extended weekend. The bed and bedding were comfortable and great, even the sofa bed which is hardly ever the case! Our only complaint was that the bathroom was small for 4 people and there was a shortage of plugs. Other than that, it was a perfect stay!!

Posted by , from Salt LAke City Utah on Oct 19, 2015

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3 out of 5

Great location - Room ok

Pros: The lobby and location were very nice.
Cons: The room needs work. The carpet worn, light switches didn't function well, the pictures on the wall were 3x5. Not seen that before.
Location: 2 blocks from lake-shore drive and a close walk to the north side of the loop. The homes in that area are outstanding.
The location was great and close to where we wanted to be. The room was not what we expected for the price.

Posted by , from Lisle, IL on Aug 17, 2015

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3 out of 5
I wasn't really impressed. It may be fine for some, but I thought they went overboard with trying to look and be eclectic. Yet, it just kind of made things somewhat uncomfortable. Some people may like that feeling of disconnect. I just didn't care for it. The staff was helpful, and attentive. The hotel was clean and well kept. I may have just expected more from the rating. Thank you!

Posted by on Mar 24, 2015

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Comment from Hotel Management

Mar 26, 2015 by David Miskit

Thank you for your review of PUBLIC Chicago. We understand that gracious, candid feedback drives success. We are delighted to read that you found our staff helpful and attentive and your accommodations clean and well kept. We do hope that you’ll give us the opportunity to serve you again in the future. STAYPUBLIC David Miskit General Manager PUBLIC Chicago

5 out of 5

Great stay!!!

We stayed in the one bedroom suite for a friends wedding. The room was beautiful and staff were very accommodating. The morning coffee bar and fireplace was perfect for a cold weekend. The Gold Coast area is perfect walking distance to Michigan Ave shopping and nearby restaurants within walking distance made the location perfect!

Posted by , from K on Mar 23, 2015

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Comment from Hotel Management

Mar 26, 2015 by David Miskit

Dear Kim K, Thank you for your wonderful review of PUBLIC Hotel Chicago. We are thrilled that you enjoyed your room, our coffee bar with its fireplace setting, and the service provided by our staff. Our location in the Gold Coast area is indeed perfect for nearby shopping on Michigan Avenue and we are glad you were able to take advantage of this. We look forward to welcoming you back in the not too distant future. STAYPUBLIC David Miskit General Manager PUBLIC Chicago

3 out of 5

Nice but could be better

Pros: A nice, modern feeling hotel. The staff was gracious.
Cons: Terrible wi-fi. Free for 1 mbps or $20/day for 4 mbps (too slow) No vent in a small bathroom No refill of toiletries; emptied 1 or 2 wastebaskets
Location: More of a residential neighborhood. Restaurants were a few blocks away.
The Public is a nice, modern feeling hotel with room for improvement. Clearly you could see bones of the former Ambassador East which was what this property used to be known as. The Public did keep the name of their well-known restaurant, Pump Room. We went to the Library and Coffee Bar on a Saturday night. We are in our mid-50’s and felt a bit out of place so took our drinks back to our room. It was loud and crowded with young, stylish professionals. We found out the next day that there were two parties going on in the bar which is why it was so crowded and boisterous. We called down to the front desk on Saturday evening because our neighbor’s TV was so loud we could hear it in our room. I think it was a combination of their TV being turned up as well as the walls being thin. Security did come up and asked them to turn their TV down (and they did.) We could even hear our neighbor’s phone when it rang. Sunday morning I went to the front desk and received a complimentary Chicago Tribune. I wanted a Diet Coke, but found that they don’t have coke products or any vending machines of any kind on any floor. The front desk directed me to the Library and Coffee Bar which has a breakfast service but they didn’t have any diet soda. They directed me to the Pump Room and I couldn’t find anyone there so I just went back to my room. I found that the Pump Room doesn’t open for brunch until 9:00 and I was there at 8:30.

Posted by , from Minneapolis, MN on Dec 7, 2014

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Property Features

Ambassador Chicago offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 8600 square feet (799 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the business-friendly Ambassador Chicago. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • 10 conference rooms
  • 8600 sq ft of conference space
  • 799 sq m of conference space
  • Built in 1926
  • Dining venue
  • Nightclub
  • Coffee shop
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Long-term parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available


  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28 km / 17.4 mi)
  • Train station: Chicago Clybourn Station (5.1 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Ambassador Chicago offers 285 air-conditioned accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • HD television
  • Cable channels
  • Frette Italian linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

The Restaraunt - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Library - This lobby lounge specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.

Nearby Activities

Lake Michigan's 35-mile-long path for running, walking, bicycling, or in-line skating is two blocks from the hotel. Bikes, in-line skates, and recreational equipment can be rented at several beachfront locations. In summer, Oak Street Beach and North Avenue Beach, both a half-mile from the hotel, are open for swimming. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Free bicycles on site
  • Rafting nearby
  • Water skiing nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per day.
  • Free cribs (infant beds)!


  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • Union Pay


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 25.00 per person (approximately)
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago PUBLIC
  • Ambassador Chicago Hotel
  • PUBLIC Hotel
  • PUBLIC Hotel Chicago
  • Ambassador East Chicago
  • Ambassador East Hotel Chicago
  • Hotel Ambassador East
  • Public Chicago Hotel Chicago
  • PUBLIC Chicago Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations