Ratings based on 1,101 Guest Reviews

Hear it directly from our travelers
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler

Posted May 30, 2015 on Expedia
Great location. Fun place with great vibe. Handy to have a DIY laundry. Easy check in/out.
5 out of 5
Recommended
for Personal Event
by Alison

This traveler left a rating score only Posted May 30, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A traveler from Toronto, Ontario

Excellent hotel, in the heart of Downtown Chicago!

Posted May 30, 2015 on Expedia
Pros: Everything!
Cons: Perhaps the mattress could be a bit softer but I may just be very particular in that regard.
Location: Excellent location, Navy Pier and John Hancock building within walking distance. Lots of restaurants & shops nearby. Great area for exploring on foot!
Our stay at this hotel was excellent, the location is perfect and it is right downtown and close to everything. There are a lot of great restaurants within walking distance. We were able to walk to the Navy Pier comfortably as well. John Hancock building is very close and can walk there easily. Our room was just perfect, compact and comfortable for 2 people. Everything was clean, comfy and well stocked. The in-room beer, water and snacks are quite reasonably priced. The parking charges are very reasonable. The bakery downstairs is amazing so make sure you try some of their excellent pastries! The staff is wonderful, very friendly and helpful and they seem to truly enjoy their work. The hotel provides free coffee in the morning which is amazing! You just let them know what time you want it and they'll drop it off in front of your door and leave with a knock. The morning room service is provided in this same manner as well where you just let them know what you want the night before and they will leave it in front of your door the next day with a knock so you don't have to worry about getting dressed or tipping. It's an excellent practice! Overall, an excellent stay and would definitely recommend this hotel to all! Thank you to everyone at Acme Hotel for being great! :-)
5 out of 5
Recommended
for Couples
by A traveler

This traveler left a rating score only Posted May 29, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Jan from San Francisco, CA

Quirky fun hotel in a great location

Posted May 29, 2015 on Hotels
Great location walking distance to most major attractions. Fun hotel with a great bar and hip atmosphere. If you like hotels that have a personality and fun staff this is your place. If you want a hotel with a view and room service this is not for you.
4 out of 5
Recommended
for Families
by sharon

This traveler left a rating score only Posted May 28, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Gildardo from houston

gil g.c.

Posted May 28, 2015 on Hotels
Carlos at the front desk was very nice and friendly!!
5 out of 5
Recommended
for Getaway With Friends
by Hollister

This traveler left a rating score only Posted May 27, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A traveler from cleveland, oh

hip

Posted May 26, 2015 on Expedia
great location. hip atmosphere. our 4 teens thought we were very cool for booking there. : )
5 out of 5
Recommended
for Everyone
by A traveler from Chicago

Nice comfortable room that was very clean

Posted May 26, 2015 on Expedia
My only complaint was the shower pressure and nozzle. It looks good but it not effective. I had to wash my hair in the bathroom sink. Everything else was great!