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4.5 out of 5

"It was a great staff, nice activities, and nice location. The building was nice, but the room is definitely in need of upgrades and repairs. There was ... " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

Family-friendly 3-star resort near Williamsburg National Golf Club

In historical district

Stay at this Williamsburg resort and you'll be within 2 miles (3 km) of Williamsburg National Golf Club and 6 miles (10 km) of College of William and Mary. Jamestown Settlement and Williamsburg Botanical Garden are also within 6 miles (10 km).

Family-friendly fun

This resort features a poolside bar, a bar/lounge, and an outdoor pool. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site. Enjoy the indoor pool and perks like free self parking and free WiFi.

Fireplaces, free WiFi

The 296 individually decorated guestrooms offer free WiFi and sofa beds. TVs come with cable channels, and other amenities include kitchens and fireplaces.

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$75 per night

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Greensprings Vacation Resort by Diamond Resorts ratings based on 46 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Greensprings Vacation Resort by Diamond Resorts

Everyone (15) Family (1)
5 out of 5
Very nice resort. Clean, comfortable beds. The only thing is, there was not enough available parking. But overall, it was a great stay.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 28, 2018 by P

We value your feedback. Thank you for choosing Diamond Resorts! Come back and see us,

5 out of 5
This is a great resort. My husband and I were taking our 30th wedding anniversary trip. We started in VA. The staff was awesome. They gave us a gift bag and some sparkling cider to help us celebrate.The were very knowledgeable about the area and helped us plan our time there. It was a beautiful 2 bedroom condo, were not expecting that. It had a nice kitchen with everything that you could need to utilize the facilities. The pool was beautiful and they had planned activities. This is one place that we would use again in the future.

Posted by , from Michigan on Oct 9, 2018

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Comment from Hotel Management

Nov 6, 2018 by P

We value your feedback. Thank you for choosing Diamond Resorts!

3 out of 5
the resort is a bit overwhelming when check-in due to them wanting you to be part of the diamond resorts. the rugs need a bit cleaning the bar was closed thru my whole stay, granted there was rain one day. no supervision in the pool area. but the hot tub was nice. the staff was pleasant and the activities where good. the rooms can use a bit of update in order to impress

Posted by on Aug 16, 2018

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Comment from Hotel Management

Sep 21, 2018 by P

Thank you for your feedback. We are sorry for the problems you experienced and will work to fix them. We value your opinion and thank you for choosing Diamond Resorts!

3 out of 5
It was a great staff, nice activities, and nice location. The building was nice, but the room is definitely in need of upgrades and repairs. There was definitely mold in both bathrooms. There was rust, broken shower door, cracked tub, and the list goes on.

Posted by on Jul 14, 2018

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5 out of 5

Wonderful relaxed visit.

Pros: Didn't feel like a hotel; very spacious, more like a residential neighborhood.
Cons: The coupon counter people were pushy.
Location: Easy access to Jamestown/Williamsburg. Close great restaurants, groceries, etc.
The set up allowed us to visit Jamestown with lots of space for our energetic grandchildren indoors and out. Checking in was easy, as we had a great pre-pay deal advertised that really didn't do justice to the facility. The rub was that they offered us coupons and sent us over to a counter to collect them-where they tried to push us into and "educational presentation" with refreshments. WE REFUSED. We had no further trouble from them about it, and if we stay @ a Diamond Resort again, we know to just avoid that counter. Check-out was simple, and they didn't even charge us for breaking a cup.

Posted by on May 7, 2018

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Comment from Hotel Management

May 8, 2018 by Patricia

We strive to exceed our guests' expectations. Thank you and we look forward to seeing you back in the near future!

4 out of 5

Spacious and close to everything

This was our first time here, and we were very pleased with the resort! The size of the hotel was key to having an excellent stay. The kids loved the pools and the recreational areas. I couldn’t believe we even had a dish washer and washer/dryer! If I had to say one thing negative- I’d say bring your own toilet paper for comfort. We were very happy with our stay.

Posted by , from Ft Bragg on Apr 8, 2018

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Comment from Hotel Management

May 1, 2018 by Patricia

Thank you for your feedback. We strive to exceed our guests' expectations! Please come back and visit in the near future.

5 out of 5

Great location and services

We enjoyed our stay and would stay here again. Slept us 5 comfortably and place is spacious. You cannot beat having a kitchen to help save money and feed constantly eating kids. Was happy to find our own washer and dryer in the room which allowed us to come home with clean clothes. It’s in a good location as most of the colonial sites we saw were super close or 15 minutes away not to mention close proximity to Busch Gardens. Staff was super nice and when you need more coffee filters or garbage bags you got them super fast. My only complaint would be carpet/room seemed a little worn. Thanks for helping make great memories!!

Posted by , from williamsburg virginia on Mar 30, 2018

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Comment from Hotel Management

May 1, 2018 by Patricia

Thank you for your feedback. We strive to exceed our guests' expectations! Please come back and visit in the near future.

2 out of 5

Appearances are everything here

While the grounds and pool look lovely, once you scratch the surface, the veneer peels away. Staff was less than friendly on check in, more interested in getting you to participate in a sales pitch. While our room was large and inviting, it was dirty. The bathroom floors had not been washed, there was a dead bug of some nasty description next to the toilet, and cabinet doors were falling off in the bathroom. Add on to that the dirty floors in the rest of the unit. My baby pulled 3 cheetos from off the floor in the living room (we didn't have cheetos, so who knows how long they had been there). Staff reaction when informed of the situation ranged from shrugged shoulders to a lackluster sorry. No offer to send someone over to clean the nasty floors. On top of all this, staff had the gumption to keep pushing their time share for the resort. Save yourself the headache, and get a different hotel.

Posted by , from VA on Jun 3, 2017

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5 out of 5

Spacious condo with balcony and gas fireplace

Pros: Spaciousness of unit
Location: The resort is about 5 miles from Colonial Williamsburg. Restaurants and shops are about 2 miles from resort.
I stayed 3 nights and everything went well. The resort is several miles from the closest grocery so bring your essentials with you. Free wi-fi.

Posted by , from Washington DC on Dec 17, 2016

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5 out of 5

Great option for family

Location: Williamsburg, VA. Lots of history and beautiful countryside.
Off the road so it was very quiet. Nice for a walk. Lots to do so come prepared. Large enough for a family of 5 with adult kids.

Posted by , from Western ny on Oct 30, 2016

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About the Greensprings Vacation Resort by Diamond Resorts

Location 3500 Ludwell Pkwy, Williamsburg, VA 23188

Property Features

Greensprings Vacation Resort by Diamond Resorts offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Greensprings Vacation Resort by Diamond Resorts. Free self parking is available. This 3-star Williamsburg resort is smoke free.

  • 296 guestrooms or units
  • 4 levels
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newport News, VA (PHF-Newport News - Williamsburg Intl.) (39.4 km / 24.5 mi)
  • Train station: Williamsburg Transportation Center (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Greensprings Vacation Resort by Diamond Resorts offers 296 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star resort have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

The resort offers an indoor pool, outdoor pool, spa tub, and sauna, as well as a fitness room, tennis courts, and bike rentals.

Williamsburg National, a Jack Nicklaus-designed golf course, is adjacent to the resort.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 12.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Greensprings
  • Greensprings Resort
  • Greensprings Vacation
  • Greensprings Vacation Resort
  • Greensprings Vacation Resort Condo
  • Greensprings Vacation Resort Condo Williamsburg
  • Greensprings Vacation Resort Williamsburg
  • Greensprings Plantation Hotel Williamsburg
  • Greensprings Plantation Williamsburg
  • Greensprings Vacation Resort Diamond Resorts Williamsburg
  • Greensprings Vacation Resort Diamond Resorts
  • Greensprings Vacation Diamond Resorts Williamsburg
  • Greensprings Vacation Diamond Resorts
  • Greensprings Vacation Diamond

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.