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Motel 6 East Ridge, TN

2-star property
1417 St. Thomas St, Chattanooga, TN 1-855-201-7819
2.6 out of 5
See all 27 travelocity Reviews

"Great staff and accommodating " More

By a verified traveler on Thu 03 Aug 2023

Points Of Interest

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Hotel Description

Chattanooga motel in East Ridge area

East Ridge stay

Your stay at this East Ridge motel places you within 3 miles (5 km) of Parkridge East Hospital and Sir Goony's Family Fun Center. Eastgate Golf Center and Brainerd Golf Course are also within 3 miles (5 km).

Round-the-clock service

Free self parking is available and the motel's front desk is staffed around-the-clock. WiFi in public areas is free. A snack bar/deli is also provided.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$48* Per night/room Apr 21 - Apr 22

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Motel 6 East Ridge, TN ratings based on 27 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Motel 6 East Ridge, TN

Everyone (13) Couples (8) Family (4)
1 out of 5
I will never stay at this motel again. The room was filthy and a very strong pee smell. The beds ,sheets,and bedspread smelled like pee. There were pee stains on the sheets and covers on the beds. You could the sheets had not been washed. Our pillows had blood stains on them. We did get clean pillows after complaining.The floor were nasty my feet and socks were black from the nasty floors. Outlets were pulled out from the walls with wires hanging out. Holes in walls in room and in bathroom wall. It was so horrible.I would not recommend anyone to stay at this place !!!!!

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 4, 2023 by Manager

Hello Mary ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

5 out of 5
Great staff and accommodating

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 3, 2023 by Guest Relations Specialist

Hi Karen! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

1 out of 5
The 1st room they put us in was nasty....the floors looked like theyd never been washed! Hand towels were gross/dirty...bathroom ceiling was leaky/moldy. Whole room needed repainted. 2nd room was better, but still shabby looking. And the floors in there werent any better.

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 7, 2023 by Manager

Hello Connie,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

1 out of 5
I don’t like leaving bad reviews but this place is awful. They took a 75 deposit before I went to the room and once we did it looked absolutely disgusting and that the deposit was already needed. I had to take pictures and show the person the damages so I wouldn’t loose my deposit and we have yet to see. Tv didn’t work, room smelled like urine, bathroom and shower was not cleaned, hole behind the bathroom door. And Luke warm water. And a big cut in the wall above one of the beds. This place was disgusting but we had to stay given it was so late. Would not recommend.

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 24, 2023 by Guest Relations Specialist

Thank you for sharing your experience, and please accept my sincere apologies for any inconveniences you encountered during your stay. We are disappointed that we were unable to meet your full expectations, and we are determined to work even harder to ensure that each guest has a positive experience. Our success depends on our guests' happiness, and your input will help us make the necessary changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

1 out of 5
Nothing

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 28, 2022 by Guest Relations Specialist

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our housekeeping. Your voice is very valuable to us and we hope you will return on your next travels.

3 out of 5
No elevator. Paid cash and wanted ID? Not in office so I could return key. No elevator. Subpar for Motel 6.

Posted by on Nov 2, 2022

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Comment from Hotel Management

Nov 3, 2022 by Guest Relations Specialist

Thank you so much for taking the time to share your thoughts and provide us with an unbiased assessment of the guest experience at our hotel. I appreciate your suggestions for improvement, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, even though our own standards are very high, and include checking in to ensure that rooms are as clean as possible. We hope to see you again soon and to impress you.

5 out of 5
Desk Clerk and Staff were bery polite

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 4, 2022 by Guest Relations Specialist

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

1 out of 5
Our room had a noisy fridge, water marks on the ceiling, a towel rack with its screws on the bathroom sink, filthy bed covers, blankets with holes, torn and filthy bedsheets, and finally a toilet that rocked back and forth. We emailed the manager through this site and it's obvious they we are being completely ignored since it has been weeks and have not been reached out to. It was the Worse room we have ever stayed in.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 25, 2021 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

1 out of 5
Worse motel to stay. The shower was broken, the towels were gross looking. Never again will I stay here

Posted by , from BERKELEY on Nov 28, 2021

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Comment from Hotel Management

Nov 30, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2 out of 5
$75 cash deposit required at check in. I cancelled other dates I had booked

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Manager

We appreciate that you've taken the time to share with us regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

About the Motel 6 East Ridge, TN

Location 1417 St. Thomas St, Chattanooga, TN 37412

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Chattanooga motel.

  • 85 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Motel 6 East Ridge, TN offers 85 accommodations, which are accessible via exterior corridors. LCD televisions come with cable channels. Bathrooms include shower/tub combinations. This Chattanooga motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • 6 East Ridge Tn
  • Motel 6 East Ridge Tn
  • Motel 6 East Ridge TN
  • Motel 6 East Ridge, TN Motel
  • Motel 6 East Ridge, TN Chattanooga
  • Motel 6 East Ridge, TN Motel Chattanooga

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.