"I called 8/11 once I arrived and was told my reservation was incorrect. I was notified I would have a response in 24/48. I called back 8/14 and was to ... " More

By a verified traveler on Mon 14 Aug 2017

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Hotel Description

At Wingate by Wyndham Charlotte Airport I-85/I-485, you'll be 10 km (6.2 mi) from Bank of America Stadium and 11.7 km (7.3 mi) from Spectrum Center. Highlights at this hotel include free daily breakfast, a free airport shuttle, and a conference center.

All 80 rooms feature flat-screen TVs with cable channels, and you can enjoy washers/dryers, free WiFi, and free wired Internet. Refrigerators and microwaves make in-room dining convenient. Additionally, coffee/tea makers, free weekday newspapers, and free local calls are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Each morning a free hot/cold buffet breakfast is served. There's also the convenience of extended parking.

Attractions within a 30-minute drive of this Charlotte hotel include Carowinds Theme Park and University of North Carolina at Charlotte.

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$93 per night

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wingate by Wyndham Charlotte Airport I-85/I-485 ratings based on 40 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5

Refund/credit

I called 8/11 once I arrived and was told my reservation was incorrect. I was notified I would have a response in 24/48. I called back 8/14 and was told once again the same thing.

Posted by on Aug 14, 2017

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Comment from Hotel Management

Aug 19, 2017 by Phillip

I apologize for any inconvenience that you experienced. If your reservation was made through a third party you would have to go through them to change it.

1 out of 5

Very unprofessional and disappointing

Staff was unprofessional and poorly trained. Our room was downgraded because of over booking. The pull out couch had blood on the sheets. We asked for them to be changed, but the service desk wouldn't help. The airport shuttle driver took us to the linen closet to pick out our own and he helped us change the sheets, but asked why we were upset and being rude. Very disappointing. We will not be back.

Posted by on Jan 31, 2017

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5 out of 5

Large, clean rooms

Pros: Clean, very helpful and friendly staff and the rooms were large for a standard 2 bed room. Very close to the airport and restaurants and rite aid were also very close. Breakfast was minimal but adequate. Bacon, egg, waffles, cereal, fruit, few pastries and toast.
Cons: Would have liked a small convenience area near the lobby.

Posted by , from Grosse pointe MI on Nov 14, 2016

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Comment from Hotel Management

Nov 21, 2016 by Eric R

Thank you so much for taking the time to post comments about your recent stay and our friendly staff here at the Wingate by Wyndham Charlotte Airport. We hope to welcome you back again soon, and we will be offering a market starting early 2017.

3 out of 5

Not the best value

While the hotel had is issues such as very poor printer quality in the business office, condition of the rooms varied greatly (4 team members stayed at this location) and cheap replacement TV remotes with no function for a sleep timer. These are the items that come to mind. Add in very poor cell reception (Not necessarily the hotels problem) and internet service that was so slow and temperamental, I would say the value of the hotel was about 60% of the pay in advance price.

Posted by on Nov 5, 2015

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3 out of 5

Needs Renovation/Poor Location

This property is privately owned and did not live up to my epectations that I am use to with this hotel chain. Old smell and outdated carpet/pictures which makes room feel outdated. Location feels like an old rundown industrial area. Only gave 3 stars because its a little more than a 2. Hotel has possibilities if the owner is willing to put some money into it. Whether the location is acceptable will be dependent on one's preference. It wasn't my preference. 

Posted by , from Atlanta, Ga on Oct 3, 2013

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4 out of 5

Convenient Airport Location

Hotel was conveniently located near Charlotte-Douglas Airport, staff was friendly, breakfast offered was presented well. Room was slightly dated and had a musty damp smell to it but was very spacious. The bed was exceptionally soft. Overall it was a good value for the money.

Posted by , from Lexington, SC on Jul 14, 2013

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5 out of 5

very nice hotel and staff

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was nice, clean, and convenient. Location was excellent and was able to get around easy to other areas. I ended up adding 2 more rooms after my first night for my friends and the hotel manager was very helpful with doing that and getting me switched out my original room to a king so that my friends could have the double rooms. I didn't eat breakfast so wouldnt know how that was but it was offered.

Posted by , from SC on Mar 7, 2013

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4 out of 5

Traveling

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, shuttle
The service was great! I was able to leave my vechicle in a safe palce and shuttle to where I needed to go. It was fantastic!

Posted by , from Georgia, USA on Nov 6, 2012

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5 out of 5

Good hotel and very close to the airport

Stayed here overnight for an early flight. Rooms were nice and very close to Charlotte airport. They have a shuttle that will take you to the airport, but it is a $30 charge to leave your car in the parking lot while you are gone.

Posted by on Nov 1, 2012

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3 out of 5

Needs remodeling

Pros: Free Internet
Pros: Staff is extremely nice. Pretty close to the airport Cons: Rust stains in the bathtub Bed smell musty/smokie This hotel is geared for the "Road Warrior", but I feel that if it is going to compete with the Hyatt Place (2 are near by) or Springhill Suites and the price is about the same if not more; then the owners can stand to put some money in renovating. I had to go out and buy some Fabreeze for the room (mainly for the bed) because the bed smelled musty or smokie ( I could not tell the difference)and I started to buy a candle. I did not get a good night sleep because the mattress kept sliding off the boxspring. I had to get up several times to fix the sliding mattress. However, the staff is super nice. I did complain about the smell & the clerk did offer me another room, I did decline because the Fabreeze made the room smell a little nice.

Posted by , from Georgia on Oct 24, 2012

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About the Wingate by Wyndham Charlotte Airport I-85/I-485

Location 4238 Business Center Drive, Charlotte, NC 28214

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 670 square feet (62 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. The business-friendly Wingate by Wyndham Charlotte Airport I-85/I-485 also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. This Charlotte hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • 2 conference rooms
  • 670 sq ft of conference space
  • 62 sq m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Wingate by Wyndham Charlotte Airport I-85/I-485 offers 80 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Charlotte Airport
  • Wingate Wyndham Charlotte Airport
  • Wingate Wyndham Charlotte Airport I-85 I-485
  • Wingate Wyndham I-85 I-485
  • Wingate Wyndham I-85 I-485 Hotel
  • Wingate Wyndham I-85 I-485 Hotel Charlotte Airport
  • Wyndham Charlotte Airport
  • Wingate Wyndham Charlotte Airport I-85/I-485 Hotel
  • Wingate Wyndham I-85/I-485 Hotel
  • Wingate Wyndham Charlotte Airport I-85/I-485
  • Wingate Wyndham I-85/I-485
  • Wingate By Wyndham Charlotte Airport Hotel Charlotte

You should know

  • Wingate by Wyndham Charlotte Airport I-85/I-485 offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.