4.7 out of 5

Located in Charlotte (Ballantyne), The Ballantyne, a Luxury Collection Hotel, Charlotte is close to Reclining Bulls Statue and President James K. Polk State Historic Site.

This 4-star resort is within the vicinity of Carolina Place and Promenade on Providence.

Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. This resort also features complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

Property Features

The Ballantyne, a Luxury Collection Hotel, Charlotte offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, limo/town car service, and meeting rooms are available. There are 30 meeting rooms available. An outdoor pool, an indoor pool, and a health club are also featured at the family-friendly The Ballantyne, a Luxury Collection Hotel, Charlotte. You'll have access to the health club at a partner hotel. Free self parking and valet parking are available.

This 4-star Charlotte resort is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 bars or lounges
  • 20 conference rooms
  • Built in 2001
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Area shuttle (complimentary)  
  • Refrigerator (on request)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free RV, bus, truck parking

Room Amenities

The Ballantyne, a Luxury Collection Hotel, Charlotte offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Charlotte resort provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Breakfast

Start your morning with a full breakfast, available each day from 6:30 AM to 11 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts and a health club. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 
  • Helicopter/airplane tours on site 
  • Tennis lessons on site 
  • Segway rental/tour nearby 
  • Boat tours nearby 
  • Rock climbing nearby 
  • Ziplining nearby 

Spa Services

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 18 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Accessibility

If you need to make requests for accessibility needs, please complete the "Special or Accessibility Requests" section of "Trip Preferences" when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets allowed, but service dogs are welcome

Policies

Charges for extra guests may apply and vary according to hotel policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between USD 15 and USD 25 for adults, USD 6 and USD 10 for children (approximately)
  • Crib (infant bed) fee: USD 35.00 per stay
  • Rollaway bed fee: USD 35.00 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte

You should know

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.