Decent - Not What I Expected
Posted Nov 21, 2016 on Expedia
Staff was wonderful before, during and after visit. Centrally located to our main reason for being in the area. Room appeared to be partially renovated. Fan w/ cool setting was only option on heating/cooling unit. Unit gave off burnt/smoky smell the filled the room. So, we were unable to get room to temperature of our liking. Reported to from desk, but no corrective action. Bathroom pocket door had to be forced closed & then was difficult to open. Bathroom exhaust fan made a loud noise when used. Complimentary breakfast was okay. I would have liked a meat (bacon, sausage or ham) option. Thankfully, we were only staying for one night.
Comment from Hotel Management
Dec 29, 2016 by savi, gm, Hotel Management
We thank you for your feedback and appreciate you
for choosing to stay , we hope to see you again on your net trip to Charlotte.