4.2 out of 5

"My main criteria in a hotel is the bed. I was incredibly surprised by the great bed. I slept well both nights and that almost never happens. The mattr ... " More

By a verified traveler on Sat 15 Oct 2016

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Hotel Description

Flat-screen TVs with digital channels are featured in all 222 rooms, and you can enjoy free WiFi, private yards, and coffee/tea makers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Room service, down comforters, and safes are also available.

At Sheraton Charlotte Airport Hotel, you'll be 8.4 km (5.2 mi) from Bank of America Stadium and 10 km (6.2 mi) from Spectrum Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Within a 20-minute drive of this 3.5-star Charlotte hotel, attractions include Carowinds Theme Park and University of North Carolina at Charlotte.

For a drink, you can stop by the hotel's own bar/lounge. 14000 square feet (1301 square meters) of event facilities include 16 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. There's also free self parking, along with the convenience of a free airport shuttle.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119 per night

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Charlotte Airport Hotel ratings based on 65 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
4 out of 5

Great bed and great location

My main criteria in a hotel is the bed. I was incredibly surprised by the great bed. I slept well both nights and that almost never happens. The mattress and linens were both superior Hotel has an old school feel, but kept up nicely with modern furniture, pillows and decor. If my son were little again, he would have absolutely loved the indoor pool area. The restaurant food was also surprisingly good and had items that were unique (berry salad!). I don't know if this is a North Carolina thing, but the staff was super friendly. Finally, the location proximity to the airport (and use of the shuttle) cannot be beat. One thing only to mention in a negative light: housekeeping knocked on the door at 8. I get that a lot of guests will be travelling, but that is way too early to assume for all rooms.

Posted by on Oct 15, 2016

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Comment from Hotel Management

Oct 24, 2016 by Jennifer J

Austin, Thank you for choosing the Sheraton Charlotte Airport Hotel! I am thrilled that you enjoyed everything, from our Sheraton Sweet Sleeper beds, to the food in our onsite restaurant, Oscars! Providing the best customer service is of the utmost importance to us and I’m glad you experienced this first hand. I will make sure the Housekeeping Manager is aware of the disturbance you encountered in the morning. I apologize about any inconvenience that might have caused you. We really appreciate you taking your time to share your feedback with us and we hope to connect with you again in the future!

5 out of 5

Beautiful place for an airport hotel

I was pleasantly surprised when I walked into the lobby of this hotel! I wasn't expecting much with it being an "airport hotel". The lobby was beautiful, staff was incredibly friendly and helpful. The pool was awesome...half indoor, half outdoor. And the rooms were very clean and really nice! We really enjoyed our stay and would come here again!

Posted by , from C on Jun 19, 2016

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Comment from Hotel Management

Jun 22, 2016 by Jennifer J

Cassidy, thank you for choosing the Sheraton Charlotte Airport as your destination! I am delighted to hear that we surpassed your expectations! We taking pride in providing a clean, warm and welcoming environment to every guest. Your loyalty is very important to us and our staff values the opportunity to connect with you the next time your travels bring you to the Sheraton Charlotte!

5 out of 5

It was absolutely outstanding

Everyone was so nice when I first arrived the room was nicely cleaned my stay was amazing. I'm looking forward to coming back to this property

Posted by on Apr 26, 2016

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Comment from Hotel Management

May 20, 2016 by Jennifer J

Thank you for taking the time to share your experience at the Sheraton Charlotte Airport! I am so happy to hear that you had a wonderful stay with us. Making our guest feel at home by providing a friendly, warm and comfortable environment is extremely important to us. We truly appreciate your kind words! We look forward to connecting with you again in the future!

5 out of 5

Excellent!

Very clean, great staff, the bed was very comfortable. I would definitely stay there again. The location was also very convenient for me.

Posted by on Oct 27, 2015

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5 out of 5

Just what we needed.

Pros: The room was clean, quiet and the atmosphere was simply relaxing.
Cons: Happy Hour needed.
Location: We were not looking for anything to do, this was a trip to unwidn and relax.
We hung out at the bar and the food was good (we had the hot wings and fried calamari) the service was very nice and the staff were extra friendly. It was expected knowing that we were staying at a Sheraton Hotel.

Posted by , from Greensboro, NC on Apr 20, 2015

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2 out of 5

Not 4 star quality

Room Service sucked a hole in our wallet- high food prices, a high service fee attached and a delivery fee, plus you had to pay the gratuity at the door. Not worth it. Room- had no microwave, no refrigerator. This is a 4 star, but the smaller hotel chains have them beat with that. Water pressure - slow drains and low pressure Comfort - Room wouldn't heat up Internet - You have to pay by the hour 

Posted by on Sep 15, 2013

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4 out of 5

Airport stay

We stayed here for just one night because of the shuttle to the airport available. We upgraded to the club level and were very pleased with the snacks and breakfast. When we arrived in the room the window was stuck slightly open, but a call to the desk had it fixed in no time at all.

Posted by on Sep 4, 2013

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5 out of 5
The Sheraton Charlotte Airport Hotel was a very nice facility. The rooms were clean and comfortable and the comfort of the beds were out of this! I'd stay there again if and when I'm back in the area!

Posted by on May 15, 2013

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4 out of 5

Excellent Value

Cons: No free Internet, Poor breakfast
Even though I got such a great deal it was disappointing to have to pay for internet, pat $2.50 for a cup of coffee and no continental breakfast.

Posted by , from Richmond VA on Apr 9, 2013

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5 out of 5

WARM RECEPTION, FRIENDLY STAFF

Pros: Quiet
GREAT HOTEL WOULD STAY AGIAN FOR SURE,GREAT POOL INDOOR /OUTDOOR KIDS LOVED IT

Posted by , from Michigan, USA on Apr 9, 2013

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About the Sheraton Charlotte Airport Hotel

Location 3315 Scott Futrell Drive, Charlotte, NC 28208

Property Features

Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 8 levels
  • 18 conference rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking; extended parking available for a surcharge
  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (5.4 km / 3.3 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Sheraton Charlotte Airport Hotel offers 222 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

  • Pets allowed (no fees)
  • Minimum guest age is

Fees

Optional extras

  • Breakfast fee: USD 13.00 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Airport Hotel
  • Charlotte Airport Sheraton
  • Sheraton Charlotte Airport
  • Sheraton Charlotte Airport Hotel
  • Sheraton Hotel Charlotte Airport
  • Charlotte Sheraton
  • Sheraton Charlotte

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.