4.4 out of 5

"The staff was very nice. The Hotel was clean rooms were clean. " More

By a verified traveler on Tue 27 Dec 2016

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Hotel Description

At Renaissance Charlotte Suites Hotel you'll be 1.6 km (1 mi) from Charlotte Regional Farmers Market and 4.4 km (2.7 mi) from United States Citizenship and Immigration Services office. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club, spa tub, and steam room. 24000 square feet (2230 square meters) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available. There's also extended parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 3.5-star Charlotte hotel, attractions include Bank of America Stadium and Carowinds Theme Park.

Flat-screen TVs with satellite channels are featured in all 275 rooms, and you can enjoy sofa beds, dining areas, and sitting areas. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. WiFi, wired Internet, and coffee/tea makers are also available.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max
$99 per night

Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Renaissance Charlotte Suites Hotel ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Nice Hotel

The staff was very nice. The Hotel was clean rooms were clean.

Posted by on Dec 27, 2016

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Comment from Hotel Management

Dec 29, 2016 by Manager

Thank you for your review. We appreciate your kind comments. We hope we will be your hotel of choice the next time your travels bring you to Charlotte. Until then, travel safe! Best Regards, Paul Papadopulos General Manager

3 out of 5

NOT a Renaissance

Pros: That the parking was close enough to allow for a quick departure.
Cons: Everything.
This is an Embassy Suites that has been rebranded with just a tinge of an upgrade. Definitely not indicative of other Renaissance hotels I've frequented. Reservation was botched. Check-in was botched. Even after it came to light that I wouldn't be getting the rooms I reserved, I didn't even get the rooms they promised to compensate me with. Hotel was oversold. Gobs of people were just camped out in the lobby hoping for a room, as if they were waiting to fly stand-by at the airport. Not a good scene. No bedding for the sofa bed. Furniture was rickety.

Posted by on Jul 27, 2015

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5 out of 5

Nice and convenient

Pros: Room, comfort of bed, food at the restaurant.
We stayed overnight to fly out of Charlotte airport early in the morning. It was easy to find, we were allowed to park our car there for the duration of our trip, room was great, and so was the food. We would absolutely stay here again.

Posted by , from Clemson, SC on Mar 24, 2015

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5 out of 5

Impressive!

Pros: Close restaurants
Cons: No free Internet
Awesome value! Friendly Staff....very helpful when we had a problem. Beautiful Decor! Clean Rooms! My only complaint was they did not have free wi-fi.

Posted by , from Easley, SC on Apr 10, 2013

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2 out of 5

I would love to recommend it, but for some major failings

Pros: Quiet
Cons: No free Internet
I had read the reviews and was looking forward to my night's stay. When we arrived everything was great--good food at the restaurant, great service at the restaurant, nice, clean room and very comfortable bed. But my stay there was for an early morning flight. I asked for a wake-up call that never came in--an essential necessity for an early am flight. And I asked for breakfast to arrive at a specific time and it never did. After waiting 20 minutes after the breakfast arrival time, I had to cancel it and head to the airport with two very hungry little kids. Also, the internet service was NOT free as advertised.

Posted by , from Virginia on Feb 6, 2013

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5 out of 5

Great hotel. Excellent stay.

Enjoyed my stay; excellent workout facilities, great restaurant.

Posted by , from Virginia, USA on Dec 5, 2012

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5 out of 5

Great place!

Pros: Quiet
Cons: No free Internet
Fantastic room! The layout of the hotel was beautiful. The pool and gym area was really nice as well. Not far from the interstate and about 5-8 minutes from downtown. Great location and will hope to stay there again!

Posted by on Sep 26, 2012

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5 out of 5

Service and amenities well above expectations.

Pros: Quiet
This is a hidden treasure in the Charlotte area. The room was very clean and was well furnished. The pool and work out facilities were also very clean and supplies were well stocked. The staff was very professional and courteous. I would highly recommend this hotel to anyone planning to stay in or near Charlotte.

Posted by , from Florida, USA on Sep 18, 2012

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5 out of 5

southern hospitality

Pros: Quiet
Cons: none at all
This hotel is very tucked away but is very beautiful. At first it seems like there is no hotel but once you drive up it is magnificent. Everything is very well maintained and clean. Guest services is always willing and able to assist in whatever way they can. Photos online does not give justice to the beauty of the hotel. I know that they have a pool area although I was unable to use it. And room service (breakfast) is very speedy and delicious. I am looking forward to my next trip and the renaissance is definitely where I will be staying.

Posted by , from New York, NY on Dec 17, 2011

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5 out of 5

FROM THE AIRPORT TO DINNER TO BED, TO AIRPORT, EXCELLENT!

Pros: Free breakfast, Close restaurants, Quiet, the chef
Cons: i can't eat there every night
WHAT A WONDERFUL PLACE. THE CHEF NEEDS TO BE REFERED TO THE COOKING CHANNEL, CHOPPED, HE CAN COOK LIKE A CHEF THAT NEEDS TO BE RECONIZED BY A LARGE GROUP OF PEOPLE. BUT IF HE IS NEVER FOUND THEN FIND HIM AT THIS HOTEL AND KEEP HIS COOKING TO YOURSELF! AWESOME FOOD AND GREAT EMPLOYEES AND ATMOSPHERE I WILL GO BACK!

Posted by on Oct 26, 2011

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About the Renaissance Charlotte Suites Hotel

Location 2800 Coliseum Centre Dr, Charlotte, NC 28217

Property Features

As a guest of Renaissance Charlotte Suites Hotel, you'll find an indoor pool, a health club, a spa tub, and a steam room. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Charlotte Suites Hotel. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 9 levels
  • 18 conference rooms
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (9.1 km / 5.6 mi)
  • Parking: Free self parking
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, and train station pick-up

Room Amenities

Renaissance Charlotte Suites Hotel offers 275 air-conditioned accommodations with video-game consoles and complimentary newspapers. Accommodations offer separate dining areas and include sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Guests can enjoy buffet breakfast for a fee.

Renaissance Charlotte Suites Hotel has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

  • Deposit: USD 50 per day

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)

Hotel Names

  • Charlotte Renaissance
  • Charlotte Renaissance Suites
  • Charlotte Suites
  • Renaissance Charlotte
  • Renaissance Charlotte Suites
  • Renaissance Suites
  • Renaissance Suites Charlotte
  • Renaissance Suites Hotel
  • Renaissance Suites Hotel Charlotte
  • Suites Charlotte
  • Renaissance Charlotte Suites Hotel
  • Renaissance Charlotte Hotel Charlotte

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.