"for what we paid on a race weekend was excellent. the suite was great. I would recommend to anybody. " More

By bobnshell001, from Sanford, NC, USA on Thu 14 Jun 2012

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Hotel Description

At InTown Suites Matthews/Crown Point, you'll be 14.4 km (8.9 mi) from Spectrum Center and 16.2 km (10 mi) from Bank of America Stadium. Highlights at this hotel include free self parking, a bar/lounge, and in-room kitchens.

All 139 rooms feature free WiFi, cable TV, and phones. Kitchens come with refrigerators and microwaves, making in-room dining convenient. Weekly housekeeping is available.

This hotel has free WiFi in public areas and an elevator (lift). Additionally, you'll find laundry facilities.

Attractions within a 30-minute drive of this Charlotte hotel include University of North Carolina at Charlotte and Carowinds Theme Park.

InTown Suites Matthews/Crown Point ratings based on 26 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 0.0 out of 5.0
2 out of 5

have had better deals for the same price.

Pros: Free Internet
No hair dryer,no shampoo. Just a basic room. I have had better deals for the same price.

Posted by , from Denver, CO, USA on Jul 27, 2012

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5 out of 5

we had a good stay

Pros: Close restaurants, Free Internet, Quiet
for what we paid on a race weekend was excellent. the suite was great. I would recommend to anybody.

Posted by , from Sanford, NC, USA on Jun 14, 2012

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3 out of 5

The staff was very friendly and hotel was very convenient to my travel needs.

I stayed at this hotel for it's convenience to the airport. The hotel staff was very friendly. The location was in a high traffic area so some extra security was needed around the area, i.e. they closed the office early. It was very convenient to restaurants and local bars if that is something you are into. Overall I would give this hotel a 6 out of 10.

Posted by , from Pulaski, VA on Feb 8, 2011

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1 out of 5

nasty hotel

the picture on their web site was very desiveing. it was a filfty room the walls were dirty and stained. the bathroom walls were dirty mold on wall floors were not swept or clean. the bed was very hard the sheets were stained the floors needed to be swept. and it was a non smoking room that smelled like cigarettes. yuk never again

Posted by on Dec 13, 2009

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3 out of 5

Has the potential to be good regretfully mised the mark

I was a cute room. Only issues I had were the refridgerator was not working properly so we had to keep everything in the freezer and found roaches in the room when I was leaving. It has the potential to be a great little hide away. They screwed up my room choice as well as supposedly had me check out the next day on my 3 day stay.

Posted by on Sep 25, 2009

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2 out of 5

No Irons, Rude Staff.

I booked one night at the hotel for an interview I had in the local area. I am upset about this place because all I wanted was to show up to my interview in a nicely pressed shirt, and pants. There was no iron or ironing board in the room. I called the office and they keep the irons there for safekeeping. I borrow an iron, but they don't have any ironing boards. Fine, I'll use a towel on the floor. The iron did not work so I return it for another one and of course there are no more. I got all this information from a rude attendant that I was bothering because I interupted her conversation with her friend that was hanging out in the office. I had to buy and iron at Walmart to get my shirt pressed. The room was just a room. I didn't expect more than that but working equipment/amenities, I do, along with courteous staff as well. Spend the extra money, I know I will next time.

Posted by on Mar 31, 2009

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2 out of 5

I don't recommend Sun Suites of Charlotte Matthews

I picked a queen size bed non-smoking room on online travel website but when I got to the Sun Suites they gave me a smoking room. The young lady at the front desk told me that they do not guarantee non smoking accomedations online travel website reservations. I had to deal with the smell of smoke in this room and also in my clothes as I traveled around Charlotte. I don't know the relationship online travel website has with the Sun Suites but I feel they didn't appreciate online travel website reservations.

Posted by on Nov 19, 2008

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2 out of 5

Not Impressed

The room itself was fine. It was not clean. It looked as if it had just been straightened up from the previous guest. The bathroom floor was dirty and there was hair everywhere. I had reserved a non-smoking room and the room smelled terribly of cigarrette smoke. There were two of us staying in the room and there was one washcloth in the bathroom. There was suppose to be an iron and iron board in the room but there was not. There was a card on the night stand that stated that the room had been inspected but clearly that was not true. I would not stay there agan.

Posted by on Oct 25, 2008

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1 out of 5

Oh my...

This hotel was disgusting. The room had obviously not been cleaned since the last person that stayed in it... there was used soap in the shower and trash in the trash can. Not to mention the stained sheets and comforter... we couldn't even stay in the room - we went to the Best Western across the road. The manager processed our refund promptly - we are due that on the first.

Posted by on Jun 23, 2008

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3 out of 5

Simple and plain

Sadly, I was a tad disappointed.

Posted by on May 8, 2008

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About the InTown Suites Matthews/Crown Point

Location 8530 E Independence Blvd, Charlotte, NC 28227

Property Features

As a guest of InTown Suites Matthews/Crown Point, you'll find laundry facilities and an elevator (lift). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

  • 1 building
  • 139 guestrooms or units
  • 3 levels
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (26 km / 16.1 mi)
  • Parking: Free self parking

Room Amenities

InTown Suites Matthews/Crown Point offers 139 accommodations with air conditioning. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered weekly and irons/ironing boards can be requested.

  • In-room kitchen
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekly)
  • Telephone
  • Iron and ironing board available
  • Air conditioning

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Guests planning an early morning/late evening arrival must contact the property in advance, using the contact details found on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Hotel Names